Clari5

Menu

Job Location: Mumbai

Key Account Manager

Role Overview

Responsible for maintaining and expanding relationships with significant clients, ensuring their needs and expectations are met, and acting as the key interface between the customer and internal teams. The role involves both developing existing accounts and generating new business opportunities

 

Key Responsibilities

  • Develop trust relationships with a portfolio of major clients to ensure loyalty and prevent defection to competitors.
  • Acquire a thorough understanding of key customer needs and requirements
  • Expand relationships with existing customers by proposing solutions that meet their objectives
  • Ensure correct products and services are delivered to customers in a timely manner
  • Serve as the communication link between key customers and internal teams
  • Resolve issues and complaints to maintain client trust
  • Generate new sales and business opportunities
  • Prepare regular progress reports and forecasts

 

Additional Clari5-Specific Duties

  • Create revenue strategies, account plans, and business processes for dedicated account management
  • Work closely with partners/clients to deliver on revenue targets
  • Advise and influence customers using consultative selling techniques and relevant campaigns
  • Execute high-quality discussions with customer IT business leaders to influence strategy
  • Continuously develop accounts for repeat business and proactively seek new opportunities
  • Map key players and determine/document sales strategies for new initiatives
  • Develop understanding of political relationships and their impact on buying behavior

 

Required Skills & Experience

  • Proven experience as a key account manager or in business development, preferably in IT, banking, or BFSI sector
  • Experience in sales and providing solutions based on customer needs
  • Strong communication and interpersonal skills; ability to build relationships at all organizational levels
  • Excellent organizational, problem-solving, and negotiation skills
  • Attention to detail, analytical mindset, and ability to work in a fast-paced environment
  • Ability to influence customer decisions and develop ROI frameworks
  • Leadership skills for motivating teams

 

Education/Qualifications

  • Bachelor’s degree in Business Administration, Sales, Marketing, or a related field is preferred.
  • MBA or equivalent is an advantage
  • Candidate should have overall experience of (7-15yrs) yrs of experience. And preferably into Account Management or have worked in clients facing roles for at-least 5yrs.

 

Key Attributes

  • Team player with a keen eye for detail and problem-solving skills
  • High motivation and adaptability to changing environments
  • Ability to juggle multiple responsibilities and work across geographies
  • Superior communication and presentation skills

 

Reporting/Deliverables

Regular reports on account progress, sales forecasts, and key account metrics for internal and external stakeholders

Technical Lead

 

At Clari5, we’re not just building software — we’re building trust. Our real-time fraud detection platforms protect over 1 billion banking accounts across 15 countries, every single day.

We’re looking for a Technical Lead – Product Development who’s ready to go beyond code and lead the development of mission-critical systems that banks depend on. You’ll lead a team that’s building secure, scalable, high-performance applications designed to detect and prevent fraud — before it happens.

 

What You’ll Do:

Own What You Build: Lead end-to-end feature development for our flagship real-time fraud prevention platform
Build for Speed & Scale: Design and develop Java-based systems that are fast, resilient, and secure — built specifically for the demands of the banking world
Raise the Bar: Implement rigorous QA and testing processes to ensure reliability, accuracy, and compliance across deployments
Continuously Improve: Identify performance bottlenecks and drive system enhancements — especially where they can improve fraud detection outcomes
Collaborate & Lead: Work closely with cross-functional teams to debug, upgrade, and align the platform with ever-evolving security and regulatory standards
Mentor & Guide: Lead by example and help your team grow technically and professionally

What You Bring:

6+ years in Java-based development, with 3+ years leading engineering teams
Strong experience in Java, Spring Boot, and secure coding best practices
Hands-on with relational databases (Oracle, MySQL, PostgreSQL, MS SQL), and ORM frameworks like Hibernate
Exposure to Kafka, Redis, and containerized environments (Docker, Kubernetes)
Familiarity with other languages like JavaScript or Golang is a plus
Solid understanding of Git/SVN and secure version control workflows
Analytical mindset with a passion for clean, performant code
Excellent communication skills — able to translate technical ideas to cross-functional teams and non-tech stakeholders
A sharp eye for detail and a natural curiosity — especially when it comes to analyzing data to improve fraud detection

Why Clari5?

Build systems that stop financial crime before it happens
Your work will protect millions — in real time, across borders
Be part of a high-performance team solving complex, real-world problems at extreme scale
Own the outcome. See your code make an impact.

Product Manager

 

At Clari5, we’re not just building products — we’re helping the world’s leading banks stop financial crime in real time. Our platforms protect 1 billion accounts across 15 countries, and now we’re looking for a Product Manager to help us take that impact even further.

If you understand the complexity of the BFSI space, speak the language of bankers and technologists alike, and can turn market needs into real-world products that fight fraud, this role is for you.

 

Your Mission:

As a Product Manager at Clari5, you’ll be at the center of everything — strategy, customer conversations, product design, delivery, and growth. You’ll work closely with cross-functional teams to build solutions that matter to the banking world — especially those that combat fraud at scale.

 

What You’ll Do:

Product Vision & Roadmap: Define and own the product strategy, turning insights into action and market needs into differentiated offerings.
Customer-Centric Innovation: Engage directly with banks and financial institutions to understand their challenges and translate them into impactful product features.
Cross-Functional Collaboration: Partner with engineering, sales, marketing, and customer success to ensure seamless delivery and adoption of product enhancements.
Market Intelligence: Stay on top of fraud trends, regulatory shifts, and competitive activity in BFSI to ensure we’re always ahead of the curve.
Go-To-Market & Launch: Drive product development from concept to release, ensuring GTM readiness, internal alignment, and client success.
Data-Driven Iteration: Use product analytics and feedback loops to continuously evolve and improve the offering.
Stakeholder Alignment: Keep internal and external stakeholders aligned through clear communication, prioritization, and progress updates.

 

What You Bring:

Experience: 5+ years in product management, preferably in BFSI, fintech, or enterprise risk solutions
Client-Facing Strength: You’ve worked closely with banks and FIs, and understand how to balance innovation with regulatory realities
Domain Knowledge: Exposure to fraud prevention, risk analytics, or financial crime management is a strong plus
Technical Fluency: You’re comfortable working with APIs, banking core systems, and digital product stacks
Strategic & Tactical Mindset: You can zoom out and set vision, but also dive into the weeds to get things shipped
Clear Communicator & Influencer: Able to work across teams, present to customers, and align diverse stakeholders with confidence

Why Clari5?

Build products that protect economies and solve real-world problems in real time
Collaborate with top-tier banks across 15 countries
Work on next-gen fraud prevention, risk, and analytics platforms
Be part of a team where your product decisions are visible, meaningful, and global

Technical Development Manager

At Clari5, we protect 1 billion banking customers across 15 countries from financial crime — in real time. Our systems are built to perform at extreme scale and complexity, and we’re looking for a Technical Development Manager who thrives at the intersection of technology, people, and impact.
This is a hands-on leadership role where you will transform ideas into resilient, scalable solutions, guide a high-performing engineering team, and deliver mission-critical systems that stop fraud before it happens.


Your Responsibilities:

  • Collaborate with stakeholders to evaluate SOWs and convert them into actionable, agile-driven execution plans
  • Implement and uphold best-in-class engineering practices to ensure code quality, uptime, performance, and timely delivery
  • Drive alignment and clear communication between engineering, product, and cross-functional teams
  • Lead and manage a team of talented engineers — mentoring, developing, and unlocking their full potential
  • Foster a culture of ownership, high accountability, and continuous improvement

 

What You Bring:

  • 10+ years of experience in technical leadership, including hands-on management of software development teams and systems engineers
  • Proven track record in leading complex, high-scale, cross-functional product development from design to deployment
  • Deep architectural knowledge of highly available, high-transaction systems — particularly in Java and related technologies
  • Strong experience working with large-scale relational databases and enterprise systems
  • Exposure to cloud-based product development is a plus
  • Ability to thrive under pressure and lead teams in fast-paced, deadline-driven environments
  • Willingness and capability to roll up your sleeves and code in Java when needed

 

Why Clari5?

  • Build systems that protect economies in real time
  • Deliver solutions that safeguard 1 billion+ accounts across 15 countries
  • Lead a team that’s solving some of the most complex challenges in fraud prevention
  • Work on extreme scale, low-latency platforms where your leadership has visible, global impact

Web Application Architect

At Clari5, we protect 1 billion banking customers across 15 countries in real-time. Our mission? To help the world’s top financial institutions stay ahead of financial crime using high-performance, scalable, and secure platforms.
As a Web Application Architect, you’ll be the force behind the secure infrastructure that powers this mission. This is not just another systems role — this is your opportunity to architect, secure, and optimize the backbone of real-time fraud prevention.


What You’ll Own:

Architecture & Infrastructure

  • Design and implement robust, scalable, and high-availability architectures using Apache HTTP Server and Apache Tomcat
  • Fine-tune web environments for performance, reliability, and scalability
  • Set best practices for server hardening, load balancing, and optimization specific to Apache and Tomcat

Security & Compliance

  • Manage SSL/TLS certificates, encryption protocols, and secure transmission standards
  • Define and enforce secure coding practices in Java-based environments
  • Conduct vulnerability assessments, threat modeling, and compliance reviews (OWASP, PCI-DSS, GDPR)
  • Build architectures with security-first thinking from design to deployment

Collaboration & Support

  • Partner with development, operations, network, and compliance teams to embed security into every layer of the SDLC
  • Lead from the front with technical guidance and mentorship on Apache, Tomcat, and security
  • Create clear documentation and deliver training on best practices and incident response procedures

Innovation & Continuous Improvement

  • Stay current with the latest in web infrastructure, Java frameworks, and security innovations
  • Evaluate and integrate tools to continuously enhance performance and defense
  • Drive forward-looking initiatives to elevate our infrastructure’s security posture

 

What You Bring:

  • Bachelor’s or Master’s in Computer Science, IT, or related field
  • 8+ years of experience in web infrastructure, system architecture, and application security
  • Deep hands-on expertise with Apache HTTP Server and Apache Tomcat — from deployment to fine-tuning
  • Proficient in Java, with a strong grasp of modern Java frameworks
  • Strong knowledge of SSL/TLS, HTTP/S protocols, digital certificate management
  • Experience with secure coding, OWASP Top Ten, vulnerability scanning, and threat mitigation
  • Excellent communicator with the ability to bridge the technical and the practical

 

What Will Set You Apart:

  • Industry-recognized certifications like CISSP, CEH, CSSLP, or OSCP
  • Hands-on experience with containerization (Docker, Kubernetes) and cloud platforms (AWS, Azure, GCP)
  • Exposure to DevOps practices and securing CI/CD pipelines in enterprise environments
  • A passion for building secure, high-performance systems that serve a critical global mission

 

Why Clari5?

  • Power the infrastructure that protects 1 billion accounts daily
  • Build for real-time, high-performance fraud prevention systems
  • Be part of a mission-led team that’s transforming how global banks think about risk

 

See your work have real-world impact — every day

Senior Presales Consultant

At Clari5, we protect 1 billion banking customers across 15 countries, helping the world’s leading financial institutions fight financial crime in real time. Our AI- and ML-powered fraud prevention platform is redefining how banks think about risk.

As a Senior Presales Consultant, you won’t just pitch software—you’ll help clients visualize the future of secure banking. You’ll be the critical bridge between technology and business, shaping complex solutions that prevent fraud before it happens.
This is your chance to join a category leader, work alongside visionary banking teams, and help global banks protect what matters.

 

What You’ll Do:

Become a Trusted Advisor:

  • Develop deep expertise in Clari5’s fraud and risk solutions and how they solve real-world banking challenges.
  • Understand our customers’ environments and consult them with insights that truly matter.

 

Drive Strategic Sales Success:

  • Partner with Sales to develop tailored solution strategies.
  • Deliver impactful demos and presentations that win hearts, minds—and deals.
  • Handle technical objections with confidence and precision.

 

Design Solutions That Matter:

  • Craft customized solution architectures and proofs of concept that show clients what’s possible.
  • Contribute to winning RFPs with sharp, technically sound responses.

 

Engage Banking Leaders:

  • Build strong, consultative relationships with client stakeholders.
  • Conduct needs assessments and translate them into solution narratives.

 

Collaborate Across Teams:

  • Channel customer feedback to product and engineering teams for continuous innovation.
  • Work with marketing to co-create technical content, case studies, and whitepapers.

 

Lead & Mentor:

  • Coach junior team members, share best practices, and run internal enablement sessions.

 

What You Bring:

  • 6–12 years of presales or solution consulting experience in banking or FinTech
  • Deep understanding of core banking, fraud management, or AML solutions
  • Strong storytelling and presentation skills—you bring ideas to life
  • Proven track record of supporting large enterprise deals and driving value conversations
  • Experience with RFPs, solutioning, and technical documentation
  • Ability to work seamlessly with cross-functional teams in a dynamic environment
  • Willingness to travel for client meetings and key engagements
  • Bachelor’s degree required; Master’s preferred

 

Why Clari5?

  • Work on mission-critical solutions that protect economies and people
  • Engage with the top banks across 15 countries
  • Help shape the future of real-time, AI-powered fraud prevention
  • Join a high-performance team where your impact is visible, every day

Ready to help banks outsmart financial crime?

 

 

Senior Presales Consultant

Job Summary

As a Senior Presales Consultant, you will be a pivotal force in shaping our sales success, acting as a trusted advisor to prospective clients. Leveraging your deep expertise in banking solutions, you will strategically convey the compelling value of CustomerXPs’ products, deliver impactful and customized presentations, and play a crucial role in driving deal closures and business growth.

Key Responsibilities:

  1. Technical Expertise:
    • Develop a deep understanding of our solutions and how they meet the needs of financial institutions.
    • Stay updated with the latest trends and developments in the banking industry.
  2. Sales Support:
    • Collaborate with the sales team to understand customer requirements and develop tailored solutions.
    • Deliver compelling product demonstrations and presentations to prospective clients.
    • Address questions and objections raised by potential customers.
  3. Solution Development:
    • Design and create customized demonstrations and proofs of concept, on need basis that showcase the value of our solutions.
    • Assist in developing proposals and RFP responses with a focus on technical accuracy and relevance.
  4. Client Engagement:
    • Build strong relationships with key stakeholders in client organizations.
    • Conduct needs assessments and gather detailed requirements to ensure our solutions align with customer objectives.
    • Provide ongoing solution consultation and support during the sales cycle.
  5. Collaboration:
    • Work closely with product management and engineering teams to communicate customer feedback and contribute to product enhancements.
    • Collaborate with marketing to create technical content, case studies, and whitepapers that highlight our solutions’ benefits.
  6. Training and Mentoring:
    • Mentor and guide junior presales consultants, sharing best practices and knowledge.
    • Conduct internal training sessions to keep the sales team informed about product updates and industry trends.

Qualifications:

  • Bachelor’s degree or a related field. Master’s degree preferred.
  • 8-10 years of experience in a presales role/ Solution Consulting within the banking or financial technology sector.
  • Extensive knowledge of banking solutions, including core banking systems is preferred
  • Proven track record of successfully supporting sales teams and closing deals in a presales capacity.
  • Excellent presentation and communication skills
  • Strong problem-solving skills and the ability to think creatively to develop tailored solutions for clients.
  • Experience with proposal writing, RFP responses, and creating technical documentation.
  • Ability to work collaboratively in a fast-paced, dynamic environment.
  • Willingness to travel as needed to meet with clients and support sales activities.
  • Fraud Management/AML domain experience preferred

Take the lead in transforming the financial industry by driving the adoption of cutting-edge fraud prevention solutions. Join us as a Senior Presales Consultant and be a key player in shaping the future of Fintech

Presales Consultant

Job Summary

As a Presales Consultant, you will be at the heart of our sales efforts, playing a crucial role in showcasing the value of our industry-leading solutions. You’ll support the sales team in addressing customer needs, designing tailored demonstrations, and driving product adoption. Your expertise in banking technology will help position our solutions as the top choice for financial institutions seeking cutting-edge fraud prevention.

  1. Technical Expertise:
    1. Develop a deep understanding of our solutions and how they meet the needs of financial institutions.
    2. Stay updated with the latest trends and developments in the banking industry.
  2. Sales Support:
    1. Collaborate with the sales team to understand customer requirements and develop tailored solutions.
    2. Deliver compelling product demonstrations and presentations to prospective clients.
    3. Address questions and objections raised by potential customers.
  3. Solution Development:
    1. Design and create customized demonstrations, proofs of concept, and pilot projects that showcase the value of our solutions.
    2. Assist in developing proposals and RFP responses with a focus on technical accuracy and relevance.
  4. Collaboration:
    1. Work closely with product management and engineering teams to communicate customer feedback and contribute to product enhancements.
    2. Collaborate with marketing to create technical content, case studies, and whitepapers that highlight our solutions’ benefits.

Qualifications:

  • Bachelor’s degree or a related field. Master’s degree preferred.
  • 5-8 years of experience in a presales role, preferably within the banking or financial technology sector.
  • Extensive knowledge of banking solutions, including core banking systems is preferred
  • Proven track record of successfully supporting sales teams and closing deals in a presales capacity.
  • Excellent presentation and communication skills
  • Strong problem-solving skills and the ability to think creatively to develop tailored solutions for clients.
  • Experience with proposal writing, RFP responses, and creating technical documentation.
  • Ability to work collaboratively in a fast-paced, dynamic environment.
  • Willingness to travel as needed to meet with clients and support sales activities.

 What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and innovative work environment.
  • The chance to work with cutting-edge technology and industry-leading solutions.

Implementation Project Manager

We are looking for an experienced Implementation Project Manager who can lead, manage and execute enterprise scale application implementation projects for our clients, who are leading Banks, in India and across other geographies. The Project Manager will be responsible and accountable for successful and on time delivery of the solution – quality and consistency is a must!

The Project Manager will work with our team and the client team to execute the project and shall be supported by a strong project team of developers, implementation engineers and QA analysts. Applicants are required to have a very good knowledge of Database (Oracle/ MS SQL) and Core Banking application, and a strong background in project planning, management and documentation.

The Role:

  • Work with our project team and the client team to define functional requirements and document solution design.
  • Specify and convey requirements for custom coding, integrations, and custom reports to the development team and assist QA with test cases for testing completed solutions.
  • Ensure successful integration of ourapplication with the identified source system of the client, including resolution of any issues.
  • Perform installation, configuration, integration, testing, training, documentationforour
  • Keep track of the various stages/milestones of the project life cycle.
  • Manage project scope, timeline, budget, and project deliverables.
  • Implement efficient stakeholder and team management practices
  • Get client sign off on completion of key milestones.

Your Skills:

  • 2+ years of leading any enterprise scale banking product implementation.
  • 4+ years’ experience in product development / Implementation, end-user training, design specification creation, and system configuration
  • High level of professionalism and abilityto complete a variety of project tasks in a timely and efficient manner
  • Proven skills in stakeholder management, high level of collaboration.
  • Excellent verbal, writtenand presentation skills

Additional / Preferred Skills:

  • Experience in Financial Service industry or Banking applications is desirable.
  • Self-motivated and Results oriented
  • Committed to high standards and continuous improvement.
  • Ability to take ownership and drive actions to closure.
  • Good mentor, team player and contributor with excellent collaboration and interpersonal skills.

Your Education / Qualification:

  • Graduates / Post Graduates, preferably in engineering from reputed institutions
  • 7-12 years industry experience

About Us

Endorsed Category Leader in Financial Crime Risk Management Systems for Enterprise Fraud by Chartis Research, Winner of Best Fraud Detection Product by Risk.net and ranked consistently in Chartis’ RiskTech100 rankings, CustomerXPs redefines real-time, cross-channel banking Enterprise Fraud Management using AI like a central nervous system to fight financial crime. The company’s flagship product Clari5 harnesses the combined power of Automation, AI, Decision Sciences & Real-time Decisions. Clari5 currently processes over 10 billion transactions, manages over 500 million accounts and reliably secures 4% of the global population’s banking transactions. With 200 million accounts at a single site, Clari5 has the world’s largest implementation of a fraud management solution. Tier 1 banking customers across 15 countries who trust Clari5 for driving their fraud management strategy are recipients of global industry acclaim, including Banking Technology’s Best Use of IT in Risk Management/Regulation and Celent’s Model Bank of the Year.

Practice Lead / Practice Head – FRM Consulting Services

This is a Senior Level Management role with both functional and business responsibilities. He / She will be responsible for setting up, leading & driving the directions and outcomes of the consulting practice, aligned with the company’s strategic directions. Contribute to business / revenue growth in all the defined lines of business of the consulting practice – including continuous improvements, fraud investigations services, and other strategic services. Contribute to staff planning, hiring, and utilization against billable and revenue targets. Design and execute strategic services delivering business value to clients. MBA with 10 to 12+ years of hands-on experience in a Bank, with exposure to processes and procedures related to fraud detection / prevention experience, exposure to regulatory requirements, exposure to international practices. Need to be comfortable using, talking, and selling tech and tech services.

The Role

  • Work closely with CXO’s and the Sales team in identifying new opportunities.
  • Drive the cross-selling of identified services to new customers.
  • Inputs to Presales on this line of business.
  • Develops processes and procedures to enable productization of identified service lines (defined inputs, defined processes, defined outcomes).
  • Set up, train, and monitor a team of business analysts, investigation analysts, domain consultants, to deliver the productized services.
  • Track, monitor, report, and control SLAs for the services, as per the agreed TAT.
  • Institutionalize reporting and MIS dashboards for key performance measures of services.
  • Provides guidance and supervision to team members as work activities are carried out.
  • Requires travel to client locations, as required.

Your skills

  • Experience dealing with CXO level stakeholders and direct customer interactions.
  • Experience with management reporting and trend analysis.
  • In-depth knowledge of fraud principles, processes, procedures, and trends of fraud and fraud prevention.
  • Broad knowledge of fraud investigations in the context of enterprise fraud risk management in a bank.
  • Broad knowledge of fraud risk management products and service offerings.
  • Excellent verbal and written communication skills.
  • Excellent analytical, statistical, and problem-solving skills.
  • Strong organizational, interpersonal, leadership, team-building, decision-making, conflict resolution, and negotiation skills.
  • Ability to interact with multiple stakeholders within the organization and in the client’s organization and to serve as an expert in this field.
  • Ability to manage multiple tasks, maintain confidentiality and listen to ideas and understand the information presented verbally or in writing.
  • Conform to the highest standards of conduct and ethics, including sound honesty and integrity.
  • A high degree of flexibility, creativity, innovation, and critical thinking.

Your Education / Qualification:

  • Master’s degree in business administration or the equivalent combination of education, training, or work experience.

About Us

Endorsed Category Leader in Financial Crime Risk Management Systems for Enterprise Fraud by Chartis Research, Winner of Best Fraud Detection Product by Risk.net and ranked consistently in Chartis’ RiskTech100 rankings, CustomerXPs redefines real-time, cross-channel banking Enterprise Fraud Management using AI like a central nervous system to fight financial crime. The company’s flagship product Clari5 harnesses the combined power of Automation, AI, Decision Sciences & Real-time Decisions. Clari5 currently processes over 10 billion transactions, manages over 500 million accounts and reliably secures 4% of the global population’s banking transactions. With 200 million accounts at a single site, Clari5 has the world’s largest implementation of a fraud management solution. Tier 1 banking customers across 15 countries who trust Clari5 for driving their fraud management strategy are recipients of global industry acclaim, including Banking Technology’s Best Use of IT in Risk Management/Regulation and Celent’s Model Bank of the Year.