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February 2019 Issue

February 2019 Issue

See how Clari5 is helping a leading bank fight fraud and money laundering while using the same real-time, cross channel intelligence for cross-sell/upsell as well.

Insulating IVR Systems From Fraud

Insulating IVR Systems From Fraud

One in every 2500 calls to an IVR is fraudulent. With advancements in AI and ML, IVR systems can be made to deliver a richer and more secure customer-centric experience.

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