Clari5

Clari5 Powers Real-Time AML & Fraud Controls for Indonesia’s OJK Regulation No. 12/2024: A New Era of Accountability

Indonesia’s Financial Services Authority (OJK) is bringing in a new era of anti-fraud governance with Regulation No. 12/2024. It mandates that all Financial Services Institutions (LJKs), including banks, insurers, and fintechs, implement a comprehensive, four-pillar anti-fraud strategy. This regulation supersedes earlier fragmented rules, holds  boards and commissioners directly accountable, and expands requirements across the broader financial landscape.​

The four foundational pillars that OJK sets out are prevention; detection; investigation, reporting, and sanctions; and monitoring, evaluation, and follow-up. These anti-fraud pillars demand holistic integration across all channels and product lines. Banks must unify monitoring systems, deploy forward-looking behavioral analytics, conduct scenario-based simulations for emerging threats such as fraud rings, and provide audit-ready documentation at all times. Institutions relying on legacy rule-based systems, disconnected fraud tools, or manual reporting workflows face a critical choice: modernize rapidly or risk operational disruption, regulatory penalties, and erosion of customer trust.

Timeline: POJK 12/2024 was issued on July 31, 2024, and took effect on October 31, 2024. Banks must now have anti-fraud strategies fully operational, with the next semi-annual reporting deadline of January 31, 2026, rapidly approaching.

 

The Impact for Indonesian Banks
Clari5 has been transforming fraud prevention over the last two decades, iterating continuously to address challenges typically faced by large FIs and to provide an enterprise-wide solution equipped for the new-age fraud landscape. Just as the brain processes threats instantly, Clari5 can help process fraud intelligence across channels in milliseconds.

Holistic integration
Institutions must unify real-time monitoring, AI-driven analytics, and scenario management across all channels. No more silos.

Board-driven compliance
Boards are explicitly accountable for embedding anti-fraud strategies, with sharp personal penalties for lapses.

Stricter controls
From enhanced identity verification and fraud scenario simulations to real-time behavioral monitoring and fraud ring detection, compliance is both proactive and preventive.

Ecosystem-wide effect
The rules extend beyond banks, affecting conglomerate subsidiaries and non-regulated entities under their control.​

 

Meeting OJK 12/2024’s Mandates: The Clari5 (Perfios) Approach
OJK 12/2024 requires a unified, intelligence-led fraud strategy. Clari5, a Perfios company, delivers this through

  • Holistic Integration (Article 7): Unified real-time monitoring across accounts, cards, payments, and wallets, eliminating the data silos that plague legacy systems
  • Board Accountability (Article 5): Automated dashboards with incident tracking, ensuring boards have real-time visibility into fraud KPIs
  • Rapid Reporting (Article 12): was Significant fraud incidents must be reported to OJK within 3 business days of discovery—a deadline impossible to meet with manual processes. Clari5’s pre-configured report templates and automated data aggregation enable 1-click submission, ensuring timely compliance and protecting board members from personal liability.
  • Advanced Detection (Article 8): Graph-based analytics for fraud ring/mule detection, going beyond transaction rules to behavioral patterns

 

Unlike generic fraud alerts that frustrate customers by halting legitimate transactions, Clari5’s AI learns each customer’s transaction behavior. This reduces false positives and enables smooth, secure transactions. A win-win for the bank and its customers!

 

Why Clari5 Stands Out

Enterprise Fraud Management vs Traditional Systems

Component Clari5 Capability
Unified, Real-Time Protection Clari5 eliminates data silos by monitoring accounts, cards, payments, digital wallets, and lending from a single platform. This holistic approach directly addresses OJK’s cross-channel oversight requirements and delivers operational efficiency that fragmented point solutions cannot match.
AI-Driven Intelligence Advanced behavioral analytics and AI/ML models detect fraud patterns invisible to rule-based systems. This helps identify fraud rings, mule networks, and insider collusion by analyzing relationships across the entire customer ecosystem. Such intelligence-led approaches fulfill OJK’s mandate for forward-looking, scenario-based detection.
Compliance Automation Pre-configured OJK reporting templates and incident workflows ensure 3-day notification compliance. Automated data aggregation, case documentation, and alert escalation eliminate manual bottlenecks while providing boards with real-time dashboards to demonstrate governance oversight.
Adaptive Threat Response New fraud scenarios can be deployed in minutes as threats evolve, from AI-generated deepfakes and social engineering to instant payment exploitation. This agility supports OJK’s requirements for proactive, preventive controls without extensive system reconfiguration.
Ecosystem Integration For banking groups, Clari5 extends detection across subsidiaries and fintech partners, meeting OJK’s mandate for comprehensive entity coverage. Seamless integration with core banking systems and payment gateways ensures full protection without disrupting existing technology investments.

Why Clari5 Stands Out

  • For a large Global Retail Bank with 150M customers, Clari5 prevented $600M fraud losses over 5 years demonstrating 90%+ fraud detection rates in real time.
  • Clari5 is recognized by Chartis Research as a Global Category Leader in the RiskTech Quadrant for EFM and AML for the past 5 years.

Why Does This Change the Game?

  • OJK 12/2024 accelerates Indonesia from a reactive, incident-driven model to a unified, real-time and intelligence-led approach. It will help the country outpace many regional peers while reflecting the urgency due to runaway fraud losses compared to neighboring markets:
  • A recent report from Indonesia’s Financial Services Authority (OJK) found that between November of 2024 and February of 2025, the Indonesian economy lost about IDR 700 billion (USD 45 million) to scams.
  • Losses accelerating faster than regional peers in the ASEAN region.
  • Online Scams Drain $474 Million from Indonesians in a Year.
  • The OJK established the Indonesian Anti-Scam Center (IASC) in November 2024 to identify the scale of the problem and work on collaborative solutions.
  • The IASC deals with 18 types of fraud, including illegal investments, online shopping scams, unlicensed lending and social media fraud.

The Risk of Non-Compliance: Financial, Operational & Reputational

  • OJK 12/2024’s penalties are designed to compel immediate action.
  • Non-compliant institutions face escalating administrative sanctions including financial penalties, license suspensions.
  • The market impact is equally damaging. Indonesian consumers increasingly evaluate banks on security and digital experience.
  • Institutions suffering publicized fraud incidents risk deposit flight and market share loss to competitors demonstrating superior protection.
  • In a digitally-driven market where switching costs are low, security perception directly impacts customer acquisition, retention, and brand value.

OJK 12/2024 marks a shift from fragmented controls to an integrated, intelligence-driven fraud framework. Indonesia’s comprehensive framework positions its financial institutions to leapfrog regional peers if they act decisively.

The path forward requires unified platforms, AI-driven detection, and automated compliance workflows. With the right technology foundation, Indonesian banks can transform OJK 12/2024’s requirements into competitive advantages: faster fraud interdiction, operational efficiency, and customer trust.

Clari5 delivers this through real-time behavioral analytics, automated reporting, and proven fraud prevention capabilities. The institutions that move quickly will define Indonesia’s financial services landscape for the decade ahead.

XacBank Fortifies AML Defense with Clari5

As Mongolia’s regulatory landscape evolved to meet FATF standards, XacBank faced a critical inflection point: modernize its financial crime compliance infrastructure or risk falling behind. The bank needed an integrated platform capable of addressing the full anti-money laundering (AML) lifecycle, from watchlist screening through investigation and regulatory reporting.

With Clari5’s AI-powered AML platform, XacBank now operates a unified compliance ecosystem spanning six core functional areas and 15 sophisticated monitoring scenarios. The on-premise deployment ensures complete data sovereignty while delivering enterprise-grade detection capabilities.

Discover how XacBank is setting a new standard for AML compliance in Mongolia’s banking sector.

Philippine Veterans Bank Sets New Benchmark with Clari5

Philippine Veterans Bank has partnered with Clari5 to deploy its AI-powered Enterprise Fraud and Risk Management platform in just 45 days, achieving one of the fastest enterprise-scale fraud prevention rollouts in the industry. The record implementation strengthens real-time fraud detection across digital channels and regulatory compliance, positioning PVB as a leader in next-generation banking security.
Read more on Yahoo FinanceThe Asian BankerStraits TimesFinTech Finance NewsFinTech News SingaporeFinTech News PhilippinesMoney CompassThe Manila TimesCyberSec Asia and Business News This Week.

Financial Trojan Horses: The Growing Impact of Money Mule Fraud in the Middle East

Across the Middle East, money mule fraud is escalating, driven by fake job scams, social engineering, and high-volume remittance flows. With criminal rings operating across borders, regulators such as CBUAE, SAMA, and QCB are redefining fraud prevention for the digital era. This paper unpacks the region’s fast-changing risk dynamics and the immediate priorities for bank leaders to stay ahead.

IBM LinuxONE + Clari5: Fraud Strategy Isn’t Just About Innovation. It’s About Execution.

In today’s fast paced financial environment, banks and financial institutions (FIs) are racing to address increasingly sophisticated fraud threats. Customers demand seamless and secure service, while regulators push for stricter compliance.

The question is: Can outdated fraud prevention systems meet these demands?

In 2024 alone, global banking fraud losses exceeded $45 billion, while cybercrime inflicted over $16.6 billion in damages worldwide, a staggering 33% increase from 2023. Meanwhile, emerging threats like deepfake fraud surged by 900%, and synthetic identity fraud losses jumped 7% in just the first half of 2024, underscoring the urgent need for smarter, AI-powered defenses that can keep pace with today’s sophisticated criminals.

Clari5 is transforming how FIs manage fraud and compliance with its real-time, unified Enterprise Fraud Management (EFM) and Anti-Money Laundering (AML) platform. Unlike traditional tools that only address narrow fraud use cases, Clari5 delivers a single, seamless solution that covers all banking channels, enabling banks to stay ahead of financial crime, ensure regulatory compliance, and elevate the customer experience.

Fraud has evolved into an intelligent, industrialized operation. Mule networks, synthetic identities, deepfakes, and real-time attacks are now the norm. Institutions have responded with analytics, AI, and automation — yet losses continue to rise. The issue isn’t a lack of innovation. It’s a lack of execution at scale.

Many fraud solutions are constrained by fragmented systems and infrastructure constraints inhibiting speed, complexity, or scale. Financial institutions increasingly need real-time inbound transaction monitoring and rapid mule account detection to stop sophisticated fraud before it impacts customers or the bank. To stay ahead, institutions need more than smarter ideas — they need an optimized foundation to bring them to life.

Fraud prevention is one of the most urgent and complex challenges in digital banking and payments. Banking, Cards, and Payments Card Losses reached US$533 billion in 2024. Celent estimates that a significant 70% of banking, cards, and payments transactions globally run on IBM Z mainframes. If advanced AI inferencing were applied to all banking and payments transactions running on IBM Z, it could result in as much as US$190 billion globally in additional captured fraud. (Celent Report 2025: Mitigating Fraud in The AI Age: Understanding the Challenge).

Where Strategy Meets Infrastructure

At Clari5, we believe effective fraud defense must move beyond isolated tools and toward orchestrated, real-time intelligence across the customer lifecycle.

Delivering on that requires infrastructure that can:

• Score millions of transactions per second
• Run inferencing in milliseconds, within the transaction
• Securely integrate behavioral, device, and external signals
• Remain compliant across jurisdictions — without latency

This is where the new IBM z17 and IBM LinuxONE Emperor 5 becomes critical. Purpose-built for data-intensive, AI-driven workloads, IBM LinuxONE Emperor 5 enables Clari5 to deploy real-time fraud prevention at the scale and speed today’s threats demand. The second generation on-chip AI accelerator on IBM LinuxONE Emperor 5 significantly boosts AI inferencing capabilities for fraud detection, risk assessment, and other critical applications.

IBM LinuxONE Emperor 5 and Clari5

The Power of Mitigating Fraud in the AI Age As financial crime becomes more reputational than operational, fraud management is no longer a backend process. It’s a strategic imperative. Together, IBM LinuxONE and Clari5 focus not just on detection, but on enabling our clients to execute their fraud strategy — intelligently, instantly, and at scale. With the right ideas and the right infrastructure that are purpose-built for mission-critical outcomes.

Clari5 Enterprise Fraud Risk Management (EFM) solution on IBM LinuxONE Emperor 5 enables banks and financial institutions with real-time inferencing during transactions, real-time mule account detection, and rapid AI decisioning at the point of data generation. Clari5’s AI/ML models leverage IBM’s Telum II processor to process huge volumes of data to reduce false positives and help in customer onboarding. ML models grow better with growing data elements, and the specialized Telum processor provides the much-needed energy efficient processing power for decisioning in real-time.

Extending the Value

Integration with Infosys Finacle Detecting fraud in real time is essential, but integrating that intelligence into everyday banking processes is what truly differentiates leading institutions.

With Infosys Finacle’s API-driven digital core banking platform, Clari5’s insights become an embedded part of transaction processing and customer engagement. Running this combined stack on IBM LinuxONE Emperor 5 delivers unmatched advantages:

• AI at Scale: Real-time inferencing with millisecond-level decisioning
• Cloud-Native Agility: Containerized deployment and seamless scalability
• Sustainability and TCO Efficiency: Consolidation that cuts both cost and carbon footprint
• Resiliency and Compliance: Always-on availability with regulatory confidence

A Differentiated Fraud Defense Stack

Together, IBM LinuxONE Emperor 5, Clari5, and Finacle create a differentiated platform where:

• LinuxONE Emperor 5 provides the secure, energy efficient, AI-ready infrastructure
• Clari5 delivers orchestrated, real-time fraud intelligence
• Infosys Finacle operationalizes that intelligence across the customer lifecycle

This synergy allows banks to replace fragmented systems with a cohesive, cloud-ready fraud prevention strategy, one that protects revenue, strengthens trust, and accelerates digital transformation.

Looking Ahead

IBM LinuxONE Emperor 5 is built to redefine AI at scale, drive innovation, power new workloads, and enhance productivity—all in a secure, reliable, and resilient environment. Clari5 is committed to helping clients leverage IBM LinuxONE Emperor 5’s potential and work together to empower organizations to modernize systems, act in real-time, and maintain transaction integrity.

Let’s Build a Smarter Defense Together

Reach out to learn how Clari5 and IBM LinuxONE can help your financial institution stay one step ahead of evolving threats. Discover more about our solution or set up a discovery workshop—we’d love to connect.

Khan Bank Elevates Fraud Defense with Clari5 Real-Time Intelligence

Mongolia’s leading commercial bank, Khan Bank, faced an increasingly complex fraud landscape driven by rapid digital growth and rising transaction volumes. The bank needed to move beyond fragmented monitoring systems to achieve real-time, enterprise-wide visibility and control.

With Clari5’s Enterprise Fraud Risk Management (EFRM) platform, Khan Bank now detects and prevents fraud across all channels in real time. The solution unifies fraud prevention and investigation on a single, intelligent platform, strengthening compliance, accelerating case resolution, and significantly reducing fraud incidents.

Read how Khan Bank and Clari5 are redefining financial crime prevention and setting a new benchmark for fraud risk management in Mongolia.

Clari5 at Singapore FinTech Festival (SFF) 2025

At SFF 2025, the world’s largest fintech event, Clari5 joined global leaders in banking, policy, and technology to explore how AI can transform trust, security, and resilience in financial services.

At the Perfios booth (2B25) at Singapore EXPO, Clari5 demonstrated how real-time intelligence enables financial institutions to detect and prevent fraud, enhance AML operations, and strengthen compliance across the enterprise.

Highlights from the showcase:

•  Real-time fraud detection and prevention before impact
•  Unified enterprise-wide AML and compliance management
•  Explainable AI supporting transparent and auditable decisioning
•  Integrated risk intelligence across channels, systems, and regions

Clari5 at Finacle Conclave 2025

Global banking leaders gathered in Athens for Finacle Conclave 2025 to discuss how institutions can strengthen trust, resilience, and intelligence in a rapidly changing financial landscape.

Clari5 showcased how banks can embed real-time intelligence and AI-driven decisioning into their core systems to unify risk management, strengthen defense, and enhance customer experience.

Key highlights included:

  • Real-time defense correlating events across channels for a unified view of risk
  • Continuous authentication using behavioral biometrics across digital journeys
  • A collective shield against mule accounts, APP fraud, and account takeover
  • Enterprise-wide orchestration of AML and fraud risk for stronger compliance
  • Explainable AI for transparent, regulator-ready governance

Next-Generation Fraud Prevention: The Clari5 Intelligence Advantage

In today’s fast paced financial environment, banks and financial institutions (FIs) are racing to address increasingly sophisticated fraud threats. Customers demand seamless and secure service, while regulators push for stricter compliance. The question is: Can outdated fraud prevention systems meet these demands?

 In 2024 alone, global banking fraud losses exceeded $45 billion, while cybercrime inflicted over $16.6 billion in damages worldwide, a staggering 33% increase from 2023. Meanwhile, emerging threats like deepfake fraud surged by 900%, and synthetic identity fraud losses jumped 7% in just the first half of 2024, underscoring the urgent need for smarter, AI-powered defenses that can keep pace with today’s sophisticated criminals.

Clari5 is transforming how FIs manage fraud and compliance with its real-time, unified enterprise fraud management (EFM) and anti-money laundering (AML) platform. Unlike traditional tools that only address narrow fraud use cases, Clari5 delivers a single, seamless solution that covers all banking channels, enabling banks to stay ahead of financial crime, ensure regulatory compliance, and elevate the customer experience.

 

The Neuroscience of Fraud Prevention
Clari5 has been transforming fraud prevention over the last two decades, iterating continuously to address challenges typically faced by large FIs and to provide an enterprise-wide solution equipped for the new-age fraud landscape. Just as the brain processes threats instantly, Clari5 can help process fraud intelligence across channels in milliseconds.

1. Real-Time, Enterprise-Wide Fraud Prevention
Unlike traditional systems that monitor only certain channels (e.g., card or payment fraud), Clari5 works across ALL banking channels: Core Banking, ATM, branch, internet banking, mobile, and applications by monitoring financial and non-financial transactions in real time.

For example: When fraud occurs in one channel, Clari5 immediately blocks all suspicious activity across the bank, preventing further damage.

2. Unified Fraud and Compliance Management
Too often, fraud detection and AML systems operate in silos. Clari5 combines fraud detection and AML into a single unified platform. This ensures compliance without duplication, enhances operational efficiency, and simplifies regulatory reporting.

3. AI-Powered Behavioral Analytics
Traditional solutions rely on outdated rules or statistical models, Clari5 uses cutting-edge AI and machine learning (ML) to analyze customer behaviors across multiple touchpoints. With behavioural analytics, Clari5:

  • Detects anomalies in real time.
  • Learns from previous patterns to stop fraud before it happens.
  • Continuously adapts to evolving risks, making FIs proactive, not reactive.

4. Built to Scale
Clari5 can scale seamlessly to handle massive transaction volumes. It integrates effortlessly with your current systems, ensuring minimal disruption and faster value realization.

5. Customer-Centric Design
Clari5 doesn’t just stop fraud, it also improves the customer experience.

Unlike generic fraud alerts that frustrate customers by halting legitimate transactions, Clari5’s AI learns each customer’s transaction behavior. This reduces false positives and enables smooth, secure transactions. A win-win for the bank and its customers!

 

Why Clari5 Stands Out

Enterprise Fraud Management vs Traditional Systems

Evaluation Criteria Clari5 Traditional Channel-Based Silo Solution Fraud Systems Bundled with Payment Platforms
Real-Time Enterprise-Wide Monitoring Unified, real-time monitoring across all banking channels. Primarily focuses on card fraud prevention; other channels lack coverage. Focused on payment monitoring; lacks real-time enterprise-level coverage.
Cross-Channel Fraud Prevention Covers ATM, branch, mobile banking, internet banking, and realtime payments. Siloed systems lead to incomplete fraud monitoring across diverse channels. Limited to payment-related fraud monitoring.
AML and Compliance Integration Fully integrates fraud detection with AML compliance in a unified workflow. Separate tools for fraud and AML cause operational inefficiencies. Basic integration, primarily focused on transaction fraud detection.
Behavioral Analytics Uses AI/ML to analyze transaction and customer behaviors in real time. ML models are adaptable but do not match the advanced insights and real-time capabilities. Focus is on transaction statistics, not holistic customer behavior.
Customer Engagement Creates personalized fraud detection rules to minimize false positives. Minimal focus on enhancing customer experience during fraud detection. Does not emphasize customer engagement in its fraud solutions.
Scalability Across Transaction Volumes Highly scalable and performs in high-transaction environments. Struggles in high volume, multi-channel transaction scenarios. Suited for midsized businesses with lower transaction volumes.
Deployment Time and Costs Faster deployment and cost-effective, ensuring high ROI. Requires longer setup and onboarding investments, higher costs. Slower deployment with moderate to high upfront implementation costs.
Monitor Beyond Transactions Profile changes, device registrations, and login attempts often precede fraud. Supports monitoring every interaction. Focus tends to be on transaction-related insights rather than actively tracking changes in user behavior and device registrations. Solution typically focuses more on transactional anomalies without the same level of emphasis on user behavior and identity profile changes in real time.
Identify Victims & Villains Distinguish between innocent victims and customers complicit in fraud (e.g., mule accounts). It does not emphasize the differentiation between victims and guilty parties to the same extent. They lack ML-based mule detection. Solution might identify suspicious transactions but without the nuanced risk assessment that distinguishes between innocent victims and those involved in fraud.
Adopt Identity-Centric Risk Assessment Assess risk not just at transaction level but at the identity level. Use behavioral biometrics, device fingerprinting, and digital identity linkage to flag fraud before it happens. Device Intelligence & Behavior Biometrics is not supported. They integrate with third-party vendors, which is complex and costly. They are known for using data analytics but may not equally prioritize behavioral biometrics and identity security techniques.

The Future Belongs to Intelligent Banks
As financial crime continues evolving at unprecedented speed, competitive advantage will belong to institutions that can prevent rather than detect, enhance rather than add friction, and generate revenue rather than merely control costs.

This intelligence revolution isn’t coming, it’s here. While legacy systems struggle with architectural constraints and operational limitations, intelligent banks operate with next generation fraud prevention that transforms security into competitive advantage (anchored in principles such as those outlined in Clari5’s earlier article 25 Tenets for the Future of Fraud Risk Management)

 

The Choice Is Clear
FIs face a defining moment: continue with yesterday’s detection-focused limitations, or embrace tomorrow’s prevention-focused intelligence.

The banks choosing intelligence aren’t just improving their fraud systems—they’re fundamentally transforming their relationship with risk, customers, and revenue generation.

Leading banks in Asia, Africa, and the Middle East have reduced fraud losses by up to 70% within 6 months of deploying Clari5’s real-time EFM and AML platform, which processes 10,000+ transactions per second and protects over 340M accounts.

Explore Case Studies or Request a Demo to explore Clari5’s intelligence advantage.

Financial Trojan Horses: The Growing Impact of Money Mule Fraud in the Middle East

In the Middle East’s rapidly evolving financial ecosystem, where innovation, cross-border remittances, and international trade converge, a persistent threat undermines progress: money mule fraud. Criminal networks recruit individuals—sometimes knowingly, often unknowingly—to transfer illicit funds through personal accounts. Exploiting the region’s growth as a global financial hub, particularly in the UAE, Saudi Arabia, Qatar, and Bahrain, these schemes channel billions in unlawful proceeds each year, eroding trust in financial institutions.

 

Why Mule Fraud Is Surging in the Region

Digital Channels, Rising Exposure
The shift to digital banking has expanded customer reach but also widened the attack surface for phishing, malware, and social engineering tactics used to recruit money mules.

Vulnerable Expat Communities
In the Middle East , GCC nations host large expatriate populations. Financial pressures make some individuals susceptible to fraudulent job offers or “remote roles,” turning them into unwitting accomplices.

Cross-Border Account Sourcing
Mule networks tap accounts in South Asia and Africa. Recent investigations in India exposed mule recruiter rings tied to Dubai-linked syndicates, highlighting how regional flows remain deeply entangled with GCC markets.

Remittance Volumes as a Smokescreen
The region’s large remittance corridors provide cover for illicit flows, allowing fraudsters to mask suspicious activity within normal transactional traffic.

 

Modus Operandi of Money Mule Frauds
Money mules fall into two broad categories: knowing (witting) and unknowing (unwitting) participants.

Knowing mules actively collaborate with criminals for profit, while unknowing mules are deceived through scams like fake job postings, romance frauds, or promises of easy money for tasks like receiving and forwarding funds. In the Middle East, these typologies are amplified by the region’s expatriate workforce and digital nomad culture, where economic vulnerabilities in countries like India, Pakistan, and the Philippines feed recruitment pipelines.

Mule operations function through sophisticated rings—organized, hierarchical networks resembling illicit businesses. These rings recruit en masse via social media, dark web forums, or encrypted apps like Telegram and WhatsApp, targeting vulnerable groups such as students, retirees, or unemployed expats. Once recruited, mules receive illicit funds into their accounts, which are quickly disbursed to other mules or endpoints, creating a layered “smurfing” effect to obscure the money trail. In the GCC, Dubai and Riyadh serve as coordination hubs, with rings leveraging cross-border ties to South Asia and Africa for account sourcing.

For example, syndicates linked to UAE-based operations have been dismantled in India, revealing how funds from cybercrimes like phishing or ransomware are funneled through expatriate accounts before exiting to offshore havens. These rings use compartmentalization—recruits rarely know the full network—to minimize risks, and they evolve rapidly, incorporating AI-driven recruitment bots and encrypted communication to scale operations globally.

Mule Modus Operandi via Social Engineering Scam
Authorized Push Payment (APP) scams (a common vector for mule involvement) in the Middle East specially in UAE are projected to cause losses exceeding $30 million by 2028, fueled by real-time transaction fraud and social engineering.



Mule fraud is increasingly multidimensional:
mixing technical evasion, physical & human logistic components, trust-building deception.Defense must also be multidimensional: no single countermeasure suffices. Detection needs to be continuous over the lifespan of an account.Emerging tech (GPS spoofing, device hand-over, physical shipment of devices) raises the bar for fraud detection as fraudsters are innovating around previous blockers.

 

Evolving Expectations from Regulators and Banks

Stronger Onboarding & Monitoring Controls
Regulators across MENA are intensifying efforts to combat financial fraud, focusing on real-time fraud monitoring, mule detection, and device intelligence. Countries including the UAE, Saudi Arabia, Qatar, Bahrain, Kuwait, and Oman have issued regulations mandating advanced fraud prevention tools. Non-compliance results in hefty fines, as seen in recent enforcement actions.

Regulatory Body Regulatory Requirement
Central Bank of UAE (CBUAE) On 23 May 2025, the UAE Central Bank (CBUAE) issued Notice No. CBUAE/FCMCP/2025/3057, mandating stronger authentication for digital banking and e-wallet transactions—banning SMS/email OTPs and static passwords, and requiring biometrics or secure in-app verification—to curb account takeovers and mule recruitment. The notice also strengthens fraud prevention by ensuring consumers verify payee details before fund transfers, helping banks detect and block mule-related transactions, with liability on banks for fraud in improperly authenticated transfers.
Saudi Arabian Monetary Authority (SAMA) Circular No: 000044021528: SAMA’s preventive control requirements mandate strong customer authentication, transaction monitoring, device intelligence, and restrictions on risky behaviours (e.g., VPN use, multiple logins, unusual transactions) to stop account compromise and mule activity. Specific measures like blacklisting, mule account identification, dormancy monitoring, and payee/transaction verification aim to block fraudulent fund flows and disrupt mule networks.
Qatar Central Bank (QCB) Issued in September 2024, QCB specifically emphasised that AI is expected to be used by licensed financial institutes for fraud detection and prevention, mandating robust risk management.
Central Bank of Bahrain (CBB) The Central Bank of Bahrain (CBB) mandates licensed financial institutions to implement transaction monitoring systems, including automated systems for larger institutions for fraud prevention efforts outlined in the CBB Rulebook. Institutions must use risk-based monitoring tailored to their business complexity and customer base, and employ stringent customer due diligence processes to identify suspicious activities and potential mule fraud.
Central Bank of Kuwait (CBK) The Central Bank of Kuwait (CBK) strengthens fraud prevention through electronic payment regulations, cybersecurity frameworks, and customer alerts that emphasize using strong passwords, secure PINs, and official channels to block scams and mule activity. At the same time, CBK promotes innovation via its fintech sandbox “Wolooj” and GCC-level initiatives, encouraging the adoption of AI and advanced technologies in banking.
Central Bank of Oman (CBO) On 25 September 2023, the Central Bank of Oman (CBO) issued a Cybersecurity Framework Circular requiring banks, finance companies, PSPs, and exchange houses to strengthen governance, technology, and online service controls—covering device risks, suspicious transaction monitoring, and fraud prevention mechanisms relevant to mule detection. Further, under Decision No. 25/2025 (effective 1 June 2025), CBO introduced the Regulatory Framework for Digital Banks, mandating robust digital onboarding, AI-driven risk management, and consumer protection measures to counter evolving fraud and financial crime threats.

 

Real-Time Detection and Intelligence Sharing
Institutions across the Middle East are adopting real-time systems to flag patterns like burst transactions, multiple rapid payees, or sudden reactivation of dormant accounts.

Real-time inbound transaction monitoring
is critical, scrutinizing incoming payments to identify mule activity at its entry point. Unlike outbound monitoring, inbound analysis examines the source of funds, velocity of receipts (e.g., multiple high-value transfers from unrelated accounts), and contextual signals like unusual sender patterns or geographic mismatches.

For example, a dormant account receiving large inbound wires from high-risk jurisdictions could indicate mule initialization. Machine learning models profile these inflows in milliseconds, integrating device fingerprints, IP geolocation, and behavioral biometrics to distinguish legitimate remittances from fraud. This proactive layer prevents mules from disbursing funds onward, reducing losses by up to 70% in early pilots. Alert thresholds include rapid inbound bursts exceeding account norms, mismatched beneficiary details, or links to known scam vectors, with automated holds triggered for investigator review.

 

What This Means for CXOs in Banks
Mule fraud is not a compliance checkbox—it’s a systemic, reputational, and financial risk requiring enterprise-wide attention. Banks must:

  • Stop mules at the stage of onboarding
  • Fuse device, behavioral, transaction, and external threat intelligence
  • Deploy integrated, real-time detection across digital and payment channels
  • Leverage consortium models for shared visibility into mule activity
  • Educate customers proactively, especially in markets like Oman, where awareness remains nascent

 

Clari5’s Approach: Intelligence-Led, Multi-Layered Defense
Clari5 combats mule fraud with real-time, intelligence-driven capabilities tailored to regional risks, ensuring robust protection for banks. Designed for high scalability, Clari5’s platform handles peak transaction volumes, processing up to 10,000 transactions per second (TPS) to meet the demands of large GCC financial institutions. The system ensures low latency and high throughput, even during high-traffic periods like Ramadan or major e-commerce sales events, maintaining robust performance without compromising detection accuracy. Scalability is achieved through a distributed, cloud-native architecture, seamlessly handling millions of daily transactions while integrating with existing banking systems.

Mule accounts can emerge at any point in the customer journey—during onboarding, while processing live transactions, or even within dormant portfolios. To counter this evolving threat, Clari5 applies a layered defense strategy, combining device intelligence, AI, behavioral analytics, and regulatory-aligned scenarios. This ensures banks can detect and disrupt mule activity early, prevent misuse during high-risk transactions, and continuously monitor portfolios for hidden risks.

 

Mule Fraud Prevention at Onboarding

 

Mule Fraud Detection Points at Onboarding
Robust identity verification and device intelligence form the core of strategies to combat fraudulent accounts in onboarding processes. Identity checks include ID validation through cross-referencing with records, biometric recognition with liveness detection to counter deepfakes and spoofing, deduplication to prevent identity reuse, and AI spoof detection for altered images. These help thwart fraudsters using stolen or fake IDs for multiple accounts. Device and network intelligence involves fingerprinting hardware and software to spot device reuse, behavioral biometrics like keystroke and mouse patterns to identify bots or impersonators, monitoring IP, VPN, TOR, and GPS for suspicious locations or impossible travel, and analyzing network velocity for cartel-like patterns. Document and employment verification entails checking authenticity of uploaded files like salary certificates through metadata and issuer consistency, verifying employers via application velocity, digital photos/videos of premises, and cross-validating details against external data sources and bank statements to expose fake setups.

Behavioral and velocity controls monitor multiple applications from the same individual, company, or IP, detect policy gaming through manipulated parameters, and block retries using identical IDs, numbers, or emails to limit fraudulent attempts. Risk intelligence includes historical analysis across products like cards and loans, detecting syndicated fraud via correlated data, real-time risk scoring, and automated flagging for investigation.

Additional measures encompass geolocation risk checks for high-risk areas or proxies, managing whitelists/blacklists for known fraudulent entities, and integrated alerts for escalation. Overall, integrating these real-time checks—spanning device intelligence, identity verification, document validation, and velocity monitoring—prevents fraudsters from onboarding before any exposure occurs.

 

Mule Fraud Prevention During Transactions

Clari5 fuses advanced pattern recognition, machine learning models, and hybrid scorecards to stop mule transactions in-flight, providing real-time alerts and automated intervention:

  • Dormant Accounts Suddenly Active: Spikes in inflows/outflows trigger alerts. The system cross-checks historical account activity to detect atypical usage patterns and flags accounts dormant for weeks/months that suddenly show high-value movements.
  • High-Value Credits with Rapid Drainage: Identifies mule accounts used for quick laundering by tracking funds that are credited and almost immediately withdrawn or transferred. Clari5 also correlates this with counterparties’ risk profiles to prevent repeat laundering attempts.
  • Suspicious New Accounts: Early detection if high-value activity occurs within 48 hours of account opening. The engine considers device fingerprints, geolocation anomalies, and previous blacklisted identifiers to block potential mule onboarding at the transaction stage.
  • Post-Mobile Number Change Activity: Detects surges often tied to mule takeovers. Any significant deviation in transaction behavior post-KYC updates (phone/email changes) is scored and monitored for rapid intervention.
  • Small Credits, Big Debits (Structuring): Monitors structured transaction patterns commonly linked to mule rings. This includes multiple small deposits followed by a large single withdrawal, signaling layering or distribution attempts.
  • High-Velocity Digital Transactions: Flags abnormal frequency across multiple devices, IPs, or geolocations relative to the declared customer profile. Cross-channel behavior is analyzed, including mobile, web, and API-based transactions, for consistent risk scoring.
  • Machine Learning Score (0–1000 Scale): Aggregates financial, behavioral, and non-financial signals, including geolocation anomalies, device fingerprinting, login behavior, transaction velocity, and relationship networks. Scores are dynamically updated in real-time to reflect emerging risk.
  • Hybrid Scorecards: Merge machine learning predictions with pre-defined scenario insights to minimize false positives while ensuring swift action. Automated holds, alerts, or blocks are triggered based on risk thresholds, and cases are routed for further investigation if needed.
  • Cross-Account and Network Analysis: Detects potential mule rings by linking transactions across multiple accounts, even in different entities, using network analytics to reveal hidden connections and coordinated fraud attempts.
  • Adaptive Risk Profiling: Continuously updates customer risk profiles using historical behavior, device intelligence, transaction patterns, and external threat intelligence feeds. This ensures that risk scoring evolves with changing fraud tactics.
  • Regulatory & Audit Alignment: Maintains a fully auditable trail of flagged transactions, actions taken, and model decisions, supporting compliance with local regulators such as CBUAE , SAMA etc.

 

Case Study: Mule Fraud Detection at Scale
A large universal bank in Asia , managing over 150+ million accounts, faced a persistent challenge of mule fraud.
On average, the bank was detecting only 3 mule accounts per day, leaving the institution exposed to
large-scale fraud risks.
To address this, the bank deployed the Clari5 platform, which leveraged a hybrid model of scenarios and machine learning. By analyzing transactions (incoming, outgoing, balances) alongside customer data, the system was able to uncover hidden mule patterns that traditional methods had missed.

Results after 3 months:

  • Mule account detection surged from just 3+ per day to over 250+ per day.
  • The bank now had far greater visibility and control over mule activities, significantly strengthening its fraud defense posture.

This transformation underscores the impact of advanced fraud detection platforms like Clari5 in proactively combating mule fraud at massive scale.

 

Conclusion
Money mule fraud silently erodes the region’s financial integrity, and syndicates are becoming smarter, faster, and harder to stop. For GCC bankers and regulators, the mandate is clear: adopt real-time, intelligence-driven systems that can learn, anticipate, and block mule networks before they escalate.

With Clari5, financial institutions across the Middle East can:

  • Stay ahead of regulatory mandates
  • Safeguard revenue and brand reputation
  • Protect customers from unknowingly becoming part of criminal networks

Now is the time to act—partner with Clari5 to turn mule fraud from an invisible threat into a visible,
preventable risk.

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