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Full Time
Bangalore
Posted 3 years ago
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our product innovation in helping them shield themselves against the global $4 trillion problem of financial fraud. We create ‘customer-centric predictable enterprises’ and we do this by directing intelligence to the heart of every customer interaction. In real-time.
The Role:
- CustomerXPs is looking for an IT Infrastructure Analyst capable of managing our ever-growing IT client’s infrastructure and service delivery by recommending solutions and developing best practices associated with it. This role will be primarily focused on validating & verifying services solutions (client selections, client deployments) and managing our enterprise IT systems with a specific emphasis on resolving escalated IT support issues (routine and non-routine) and documentation. He or she will be responsible for ensuring these systems adhere to best practices for scalability, performance, and security.
- Responsible for complete installation of our product including hardware stack on Customer’s premises. Infrastructure team is responsible for installation of hardware stack for DC and DR. The role requires continuous involvement during the period of installation at one or more sites. It requires periodic audit across sites to ensure things are running smoothly and have not changed since last audited.
- Experience in diagnosing and solving problems in complex computer systems and understand the IT infra architecture.
- Knowledge of systems and operations to find and fix problems in large computer networks, such as network communications errors, security related issues, storage problems, and malfunctioning server platforms.
- Provide the plan to the IT team or work with them to implement the necessary upgrades, patches or troubleshooting to solve the problem.
- Document the changes and follow all change management procedures.
- Work closely with the Infrastructure Architect to ensure the plan is in accordance with security procedures.
- Responsible for proactively communicating upcoming infrastructure changes to management and working with the workforce to smooth transitions and decrease any negative impact on business.
- Monitor the performance of network systems in order to identify any issues.
- Routinely perform analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications and devices.
- Identify opportunities to use emerging technology to increase efficiency and flexibility. They need to do the audit on the infra setup and report on the gaps & may formulate improvement plans.
- Understanding of IT Infra architecture, Data Centers & Disaster Recovery Centers (DRs)
- Must have worked on Data Center servers, storage, enterprise security, backup and networking technologies
- Some experience (2+ years) with Windows and Linux Operating systems and Linux services like Linux boot process, NFS, NTP, LVM, RHEV (Redhat virtualization), Firewall/IPTables, virtual IP configuration etc.
- Knowledge and skill set to install, configure, maintain and support enterprise level servers, various databases, LAN networks.
- Knowledge with emerging technology, such as cloud computing, virtualization etc.
- Flexible and reliable worker, with the ability to prioritize multiple tasks
- Bachelor’s Degree or MS in Engineering or equivalent.
- 4 to 7 years of experience.
Job Features
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our prod...
Full Time
Bangalore
Posted 3 years ago
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our product innovation in helping them shield themselves against the global $4 trillion problem of financial fraud. We create ‘customer-centric predictable enterprises’ and we do this by directing intelligence to the heart of every customer interaction. In real-time.
The Opportunity
- Looking for Associate / Product Managers with 3 to 6 Years of overall Experience for Clari5 - a B2B Risk and Compliance Product Company
- Be a member of the Product Management Group (PMG) in leading life cycle management of real-time intelligent software products to enrich customer experience and enterprise financial crime management in banking domain
- Practice the art of complex enterprise software product management from conception through release till evolution
- Be part of a young and effervescent strategic group where opportunities for growth, learning, and thinking are unbound
- Keep abreast of software product management community and developments across the globe and constantly innovate by implementing novel ideas
- Be owning up the Product Roadmap for a Product Line
- Should have worked in the BFSI sector in the last 2 years
- Overall understanding of the Systems / Applications in the BFSI Sector
- Prior Experience in the Risk and Compliance is a Big Plus
- Prior Experience as a Business Analyst / Product Manager is Mandatory. Any other roles directly engaging with the client can also be accommodated
- Attitude to Learn New Technologies / Terminologies
- Should be ready to travel for Customer Meetups - both Domestic and International
- Ability to work across Geographies and Different Cultures
- Live and Learn in a Fast track Environment and build a breathtaking experience
- Take a B2B company to Different Geographies across the Globe
- Self-motivation, enthusiasm, and results-focus
- Flexible, adaptable and comfortable with ambiguity
- Pragmatic and solution-oriented
- Committed to high standards and continuous improvement
- Ability to move between big picture and detail
- 3 to 6 years of experience as a Banking Business Analyst / Domain Consultant / Product Manager in the areas of Core Banking / Digital Banking / Cards / Payments / Corporate Banking / AML / Fraud detection
- Candidates with experience in the areas of enterprise fraud management/fraud detection/financial crime management/AML will be preferred.
- Engineering + MBA from top B-schools
Job Features
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our prod...
Full Time
Bangalore
Posted 3 years ago
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our product innovation in helping them shield themselves against the global $4 trillion problem of financial fraud. We create ‘customer-centric predictable enterprises’ and we do this by directing intelligence to the heart of every customer interaction. In real-time.
The Role:
- Should be a team player with a keen eye for detail and problem-solving skills. Primary responsibility is to build software modules according to specifications with the required efficiency. A highly motivated individual who is looking to grow their career in a fast-paced environment.
- Researching, designing, implementing and managing software programs.
- Writing and implementing efficient code within timelines.
- Ability to work across multiple facets of the project and juggle multiple responsibilities at the same time.
- Identifying areas for modification in existing programs and subsequently developing the modifications/changes.
- Developing quality assurance procedures.
- Maintaining and upgrading existing systems.
- Leading/Mentoring developers and peer-reviewing code.
- Working closely with other team members.
- Troubleshoot, debug and upgrade existing software.
- Create technical documentation for reference and reporting.
- 2 to 6 years of working experience in the software industry.
- Very strong programming skills in Java or Javascript coding.
- Very good understanding of Java or UI frameworks.
- Knowledge of client/server architecture - multi-tier and distributed systems.
- Experience working with RDBMS is required.
- Ability to learn new technologies quickly by keeping oneself up-to-date.
- An analytical mind.
- The ability to communicate complex procedures to other colleagues.
- Good communication skills – both written and verbal.
- Attention to detail and desire to probe further into data.
- Preferred product-based experience.
- Bachelor’s degree in computer science or equivalent degree or higher.
Job Features
We are seeking sharp, energetic software professionals to help us keep pace with our global expansion. You’ll be core member of the implementation team working with our team and the client team to e...
Full Time
Bangalore
Posted 3 years ago
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our product innovation in helping them shield themselves against the global $4 trillion problem of financial fraud. We create ‘customer-centric predictable enterprises’ and we do this by directing intelligence to the heart of every customer interaction. In real-time.
Your Skills:
- 5-8 years of software industry experience as MySQL DBA. Installed and configured MYSQL on Windows Linux Environments. Performed Installation, new databases design, configuration, backup, recovery, security upgrade, schema changes, tuning and data integrity.
- Performed incremental backup and log file rotation. Increased database performance by utilizing MYSQL configuration changes & multiple instances.
- Familiar with / hands-on experience on different MySQL cluster setups like Innodb, Galeria, Percona in both active-active and active-passive configurations.
- Setup Disaster recovery instance and enable production – DR sync. Handle production - DR failover issues.
- Ensured production data being replicated into Data Warehouse without having any data anomalies from the processing databases.
- Worked with the Engineering team to implement new design systems of databases.
- Have dealt with Database hot and cold backup.
- Performance tuning for preventing issues and providing capacity planning using MYSQL Enterprise monitor.
- Have troubleshooted performance issues, analysed the slow execution queries and tuning the queries for better performance. Created and Deleted Users, Groups and setup restrictive permissions.
- Performed MYSQL Replication setup and administration on Master-Slave.
- Assisted with sizing, Query Optimization, Backup and Recovery, installations, upgrades and security including other administrative functions as a part of profiling plan.
- Configured auto switch to failover.
- Giving inputs to various stakeholders different database-related decisions.
- Should have experience in DB Size optimization.
- Highly performance oriented individual, self-motivated and results-focused. Committed to high standards and continuous improvement.
- Ability to take ownership and drive actions to closure.
- Good mentor, team player and contributor with excellent collaboration and interpersonal skills.
- Experience in supporting DB for enterprise-scale applications and Experience in Financial Service Industry or Banking applications will be an added advantage.
- Graduates/Post Graduates, preferably in Engineering from reputed institutions.
Job Features
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our prod...
Full Time
Bangalore
Posted 3 years ago
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our product innovation in helping them shield themselves against the global $4 trillion problem of financial fraud. We create ‘customer-centric predictable enterprises’ and we do this by directing intelligence to the heart of every customer interaction. In real-time. We are looking for a solid Business Development Leader Result-oriented leadership position to drive business expansion and revenue growth.
The Role:
- Good exposure and understanding of market dynamics of BFSI technology in America and Europe region.
- Should be a team player with a keen eye for detail and problem-solving skills. Primary responsibility is business development for the American and European market. A highly motivated individual who is looking to grow their career in a fast-paced environment.
- Ability to work across American / European geographies and juggle multiple responsibilities at the same time.
- Create revenue strategies, account plans and business processes for dedicated account management.
- Work closely with our partners/clients across the respective territories to deliver on revenue targets.
- Deep understanding of the IT industry ecosystem, technology players (such as Microsoft) and customer verticals.
- Advise and influence the customer, especially within the development of business needs, decision criteria, and creation of an ROI framework, through consultative selling techniques and relevant marketing/sales campaigns.
- Execute high-quality one-on-one discussions utilizing advanced questioning and influencing skills with customer IT business leaders to influence the corporate strategy regarding the use of IT solutions.
- Continuously develop accounts to ensure repeat business, combined with a proactive focus on developing new business opportunities.
- Proven leadership skills in building and motivating high-performance sales teams.
- Utilize a structured approach for identifying and measuring the quality of potential new business initiatives.
- Proactively prospect in the territory to create opportunities & interact with top management level. Map out key players for potential new business initiatives and determine/document an appropriate sales strategy.
- Develop an understanding of political relationships and their impact on buying behaviours within the account in order to determine appropriate sales approach for each level within the organization.
- This would be an India based position.
- 3 to 5 years of business development experience in Global IT and Banking / BFSI handling end to end sales.
- Preferred software solution sales based experience.
- Ability to learn in a dynamic and rapidly evolving market place.
- Attention to detail and desire to probe further into data.
- Exceptionally superior communication and presentation skills in all forms.
- B.Tech/BE and/or MBA from a premier institution.
Job Features
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our prod...
Full Time
Bangalore, Mumbai
Posted 3 years ago
This is a Senior Level Management role with both functional and business responsibilities. He / She will be responsible for setting up, leading & driving the directions and outcomes of the consulting practice, aligned with the company's strategic directions. Contribute to business / revenue growth in all the defined lines of business of the consulting practice - including continuous improvements, fraud investigations services, and other strategic services. Contribute to staff planning, hiring, and utilization against billable and revenue targets. Design and execute strategic services delivering business value to clients. MBA with 10 to 12+ years of hands-on experience in a Bank, with exposure to processes and procedures related to fraud detection / prevention experience, exposure to regulatory requirements, exposure to international practices. Need to be comfortable using, talking, and selling tech and tech services.
The Role
- Work closely with CXO’s and the Sales team in identifying new opportunities.
- Drive the cross-selling of identified services to new customers.
- Inputs to Presales on this line of business.
- Develops processes and procedures to enable productization of identified service lines (defined inputs, defined processes, defined outcomes).
- Set up, train, and monitor a team of business analysts, investigation analysts, domain consultants, to deliver the productized services.
- Track, monitor, report, and control SLAs for the services, as per the agreed TAT.
- Institutionalize reporting and MIS dashboards for key performance measures of services.
- Provides guidance and supervision to team members as work activities are carried out.
- Requires travel to client locations, as required.
- Experience dealing with CXO level stakeholders and direct customer interactions.
- Experience with management reporting and trend analysis.
- In-depth knowledge of fraud principles, processes, procedures, and trends of fraud and fraud prevention.
- Broad knowledge of fraud investigations in the context of enterprise fraud risk management in a bank.
- Broad knowledge of fraud risk management products and service offerings.
- Excellent verbal and written communication skills.
- Excellent analytical, statistical, and problem-solving skills.
- Strong organizational, interpersonal, leadership, team-building, decision-making, conflict resolution, and negotiation skills.
- Ability to interact with multiple stakeholders within the organization and in the client’s organization and to serve as an expert in this field.
- Ability to manage multiple tasks, maintain confidentiality and listen to ideas and understand the information presented verbally or in writing.
- Conform to the highest standards of conduct and ethics, including sound honesty and integrity.
- A high degree of flexibility, creativity, innovation, and critical thinking.
- Master’s degree in business administration or the equivalent combination of education, training, or work experience.
Job Features
This is a Senior Level Management role with both functional and business responsibilities. He / She will be responsible for setting up, leading & driving the directions and outcomes of the consul...
Full Time
Bangalore, Mumbai
Posted 3 years ago
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our product innovation in helping them shield themselves against the global $4 trillion problem of financial fraud. We create ‘customer-centric predictable enterprises’ and we do this by directing intelligence to the heart of every customer interaction. In real-time. We are looking for a solid Business Development Leader Result-oriented leadership position to drive business expansion and revenue growth.
The Role:
- Good exposure and understanding of market dynamics of BFSI technology with the focus on the Banking industry in the Middle East.
- Having experience in connecting with CXO level stakeholders in the banking domain and knows major CBS players present in the region.
- Should be a team player with a keen eye for detail and problem-solving skills. Primary responsibility is business development for the Middle East market. A highly motivated individual who is looking to grow their career in a fast-paced environment.
- Ability to work across Middle East geographies and juggle multiple responsibilities at the same time.
- Create revenue strategies, account plans and business processes for dedicated account management.
- Work closely with our partners/clients across the respective territories to deliver on revenue targets.
- Deep understanding of the IT industry ecosystem, technology players (such as Microsoft) and customer verticals.
- Advise and influence the customer, especially within the development of business needs, decision criteria, and creation of an ROI framework, through consultative selling techniques and relevant marketing/sales campaigns.
- Execute high-quality one-on-one discussions utilizing advanced questioning and influencing skills with customer IT business leaders to influence the corporate strategy regarding the use of IT solutions.
- Continuously develop accounts to ensure repeat business, combined with a proactive focus on developing new business opportunities.
- Proven leadership skills in building and motivating high-performance sales teams.
- Utilize a structured approach for identifying and measuring the quality of potential new business initiatives.
- Proactively prospect in the territory to create opportunities & interact with top management level. Map out key players for potential new business initiatives and determine/document an appropriate sales strategy.
- Develop an understanding of political relationships and their impact on buying behaviours within the account in order to determine appropriate sales approach for each level within the organization.
- This position is based out of India.
- 5 + years of Business Development experience in Global IT and Banking / BFSI handling end to end sales.
- Preferred software solution sales based experience.
- Ability to learn in a dynamic and rapidly evolving market place.
- Attention to detail and desire to probe further into data.
- Exceptionally superior communication and presentation skills in all forms.
- B.Tech/BE and/or MBA.
Job Features
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our prod...
Full Time
Bangalore
Posted 3 years ago
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our product innovation in helping them shield themselves against the global $4 trillion problem of financial fraud. We create ‘customer-centric predictable enterprises’ and we do this by directing intelligence to the heart of every customer interaction. In real-time. We are looking for a solid Business Development Leader Result-oriented leadership position to drive business expansion and revenue growth.
The Role:
- Will serve as a key technical resource in the full product development cycle from conception, design, implementation, testing to documentation, delivery, and maintenance.
- Interact with Business Analysts in understanding business rules and validate the same during testing.
- Exposure to planning & execution of enterprise product testing,
- Own all test-related deliverables of the product.
- Test and Certify highly scalable and high-performance systems that we build.
- Ensure test performance and security aspects of the product.
- Owning the delivery of an entire piece of the product.
- Work in an agile environment with teams of smart and highly motivated individuals.
- Though the current position can be based out of anywhere in India, the base location is Bangalore and should be open to relocation to Bangalore in the future.
- 5+ years of hands-on industry experience in testing.
- Experience in Enterprise Product testing will be an added advantage,
- Should have worked in Testing scalable and robust web platforms.
- Ability to set up and deploy test environments.
- Work closely with different groups to resolve issues, ensure thorough testing from a business perspective, understand support issues, release high-quality products to production, etc
- Work on Agile QA methodologies.
- Practical experience with software engineering best-practices.
- BE / BTech, BS,MS in Computer Science or equivalent experience.
Job Features
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our prod...
Full Time
Bangalore
Posted 3 years ago
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our product innovation in helping them shield themselves against the global $4 trillion problem of financial fraud. We create ‘customer-centric predictable enterprises’ and we do this by directing intelligence to the heart of every customer interaction. In real-time. We are looking for a solid Business Development Leader Result-oriented leadership position to drive business expansion and revenue growth.
The Role:
- Be part of a growing global team, and work for a category leader with a market presence in 15 countries.
- You will work with some of the leading financial institutions worldwide who rely on our product innovation in helping them shield themselves against the global $4 trillion problem of financial fraud.
- Be part of a young and effervescent strategic group where opportunities for growth, learning, and thinking are unbound.
- Part of the Product Management Group (PMG) which solves interesting and complex problems in the Customer Experience and
- Financial Crime Management Space (Fraud and AML).
- Live and Learn in a Fast track Environment and build a breathtaking experience
- 3 to 6 years of experience as a Banking Business Analyst / Domain Consultant in the areas of Core Banking / Digital Banking / Cards / Payments / Corporate Banking / AML / Fraud detection.
- Candidates with experience in the areas of enterprise fraud management/fraud detection/financial crime management/AML will be preferred.
- Should be ready to travel for Customer Meetups – both Domestic and International.Ability to work across Geographies and Different Cultures. Take a B2B company to Different Geographies across the Globe.
- Conduct requirement gathering workshops with Clients. Analyze client business requirements, liaise with the client(s)/project team(s) and produce functional specification document for addressing the requirements. Be involved actively in the process till the sign-off is obtained from the client.
- Ensure Requirement Traceability Matrix is updated to facilitate tracking of requirements coverage. Work with Product Managers and Implementation leads in solution design so that the requirements are addressed.
- Assist in the production of various collaterals – User guide, “How to” guides, Functions, and Features documentation, process flows, and other internal/external training collaterals. Assist in internal training rollout.
- Provide pre-sales support. Production of pre-sales materials – overviews, presentations. Participation in demos/workshops.
- Participate in User Acceptance Testing for all major developments in the domain. In the whole product life cycle management starting from conceptualizing an idea, market validations, product development, product positioning, product promotion & product evolution.
- Responsible for converting the innovative solutions into business propositions and showcasing the innovative applications to customers and winning business for CustomerXPs. Capture the functional requirements and facilitate and manage the development priorities with key stakeholders and customers.
- Has to work closely with customers, prospects, partners, and CustomerXPs sales and account management team to convert ideas to salable innovative propositions. Engage in frequent customer/prospect dialog to ensure understanding of requirements and translate the same into detailed specifications. Provide RFI/RFP response within product ownership area.
- Impart product demonstrations to prospects/alliance partners at onsite or from offshore over the web. Provide Functional consulting support to product implementations – conduct scope workshop with client business stakeholders.Provide product information to meet internal and external needs, including sales collateral, press releases, website copy, and internal training.
- Keep a close watch on competitors’ offerings/activities and facilitate decisions to support innovative business propositions on time. Proactively drive the creation of new features based on an understanding of the customer's business as well as market requirements.
- Participate in industry forum activities by publishing whitepapers, writing and responding to blogs, participate in seminars, webinars etc.
- Self-motivation, enthusiasm, and results-focus.
- Flexible, adaptable, and comfortable with ambiguity.
- Pragmatic and solution-oriented.
- Committed to high standards and continuous improvement.
- Ability to move between big picture and detail
- Engineering + MBA from top B-schools
Job Features
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our prod...
Full Time
Bangalore
Posted 3 years ago
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our product innovation in helping them shield themselves against the global $4 trillion problem of financial fraud. We create ‘customer-centric predictable enterprises’ and we do this by directing intelligence to the heart of every customer interaction. In real-time. We are looking for a solid Business Development Leader Result-oriented leadership position to drive business expansion and revenue growth.
The Role
- Be part of a young and effervescent strategic group where opportunities for growth, learning, and thinking are unbound. Part of the UX Consulting Group that solves interesting and complex problems in the User Experience Journey for a Financial Crime Management Space (Fraud and AML).
- Live and Learn in a Fast track Environment and build a breathtaking experience. Build strong partnerships across disciplines, such as Design, Product, Engineering, and Marketing.
- Collaborate closely with product owners/managers (POs & PMs) to find opportunities for new products/features and validate assumptions through user testing and research.
- Work with engineering to deliver the final product with the ability to come out with High Fidelity Designs for the various screens. Reinforce a design-thinking culture that leverages the best product, technology, and innovative talent.
- Own various Web application interfaces with the look and feel as guided by Marketing. Work with Developer and QA Teams to deliver the polished final product.
- Evangelize new interface guidelines and design patterns, solve complex UX design problems across Web interface, including but not limited to responsive and progressive webapps UX.
- User experience testing at frequent intervals and incorporating UX test feedback into sprint backlogs. Interaction with UI Developers to ensure UX Is translated to the right page layouts before proceeding with development work.
- 3+ years of experience designing and delivering products in cross-functional teams from start to finish.
- Ability to ensure prior feedback patterns on the UX are incorporated in the subsequent design by default, keeping the cost of quality (COQ) low.
- Deep understanding of user-centered design methods and best practices - and you’re always looking to improve on your process.
- The ability to thrive in a fast-paced, collaborative, agile environment, while also leading process improvement efforts. Power to influence others and build consensus while dealing with ambiguity.
- Self-motivated, a good communicator, and able to balance great design with meeting short deadlines. The constant drive to stay up-to-date with the latest industry news and developments.
- A deep appreciation and talent for simple solutions to complex problems,
- Hands-on with Axure, Sketch, Figma etc. industry-standard tools and with MS Office skills.
- Ability to express design with minimum need for synchronous interaction (ie fewer minutes of synchronous online reviews) with stakeholders using the right tools for visualization and online communication.
- Familiarity with and experience with implementation of standard UX design patterns in the enterprise world, eg CRUD, Audit trail, visualizations, work queue, inbox, search operation.
- BA/BS or MA/MS in a design-related field, or equivalent experience.
- Relevant Experience, if any overrides the Education background.
Job Features
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our prod...
Full Time
Bangalore
Posted 3 years ago
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our product innovation in helping them shield themselves against the global $4 trillion problem of financial fraud. We create ‘customer-centric predictable enterprises’ and we do this by directing intelligence to the heart of every customer interaction. In real-time. We are looking for a solid Business Development Leader Result-oriented leadership position to drive business expansion and revenue growth.
The Role
- Be part of a young and effervescent strategic group where opportunities for growth, learning, and thinking are unbound. Part of the UX Consulting Group that solves interesting and complex problems in the User Experience Journey for a Financial Crime Management Space (Fraud and AML).
- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
- Write easy-to-understand user interface text, online help, and developer guides.
- Create tutorials to help end-users use a variety of applications.
- Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
- Create and maintain the information architecture.
- 3+ years of experience devising and creating Information Documents from the product angle.
- Have a proven career in one of the Product Companies in the capacity of documentation expert for a Customer Facing Product Line.
- Proven working experience in technical writing of software documentation.
- Ability to deliver high-quality documentation paying attention to detail.
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
- Excellent written skills in English.
- Strong working knowledge of Microsoft Office, Basic familiarity with the SDLC and software development.
- Comm. / MA or B. Comm. / BA in a design-related field, or equivalent experience.
- Relevant Experience, if any, overrides the Education background.
Job Features
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our prod...
Full Time
Bangalore
Posted 3 years ago
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our product innovation in helping them shield themselves against the global $4 trillion problem of financial fraud. We create ‘customer-centric predictable enterprises’ and we do this by directing intelligence to the heart of every customer interaction. In real-time. We are looking for a solid Business Development Leader Result-oriented leadership position to drive business expansion and revenue growth.
The Role
- Building highly scalable and robust web platforms.
- Rich hands-on programming in Java, using object oriented and responsibility-driven design techniques.
- Experience in designing, building and maintaining mission-critical highly scalable enterprise software.
- Practical experience with software engineering best-practices.
- Assist in gathering and analysing functional requirements and translate them into technical specifications for robust, scalable, supportable solutions that work well within the overall system architecture.
- Design, develop, test, troubleshoot, debug, deploy, maintain, document and deliver highly scalable and high performance systems using Java technologies.
- Serve as a key technical resource in the full development cycle, from conception, design, implementation and testing to documentation, delivery and maintenance.
- Be comfortable using Open Source Java software.
- Utilize your object-oriented (OO) design patterns and data modelling techniques in various designs.
- Build and improve software tools for productivity enhancements.
- Conduct performance analysis and optimization on large-scale distributed systems and produce comprehensive, usable software documentation.
- Recommend changes in development, maintenance and system standards.
- Owning the delivery of entire pieces of the system or application, and serve as a technical expert on complex projects using best practice engineering standards.
- Work in an agile development environment with teams of smart and highly motivated individuals.
- Experience or exposure to large-scale web applications using Java technologies on the server-side.
- Exposure to OOPS, Application Design, Web applications, Web 2.0 concepts, and Usability.
- Understanding of Data structures, Advanced RDBMS concepts, data structures and tradeoffs, database choices, indexing, etc.
- Process-driven with a passion for automation.
- Functional competency in analytical thinking and problem-solving.
- Good communication & presentation skills.
- Ability to work as a team and willing to change & innovate in new directions.
- Knowledge of Agile development methodologies (XP, Scrum, etc.).
- Contribution to Open Source Projects.
- BE BTech MCA.
- Relevant Experience, if any, overrides the Education background.
Job Features
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our prod...
Full Time
Bangalore
Posted 3 years ago
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our product innovation in helping them shield themselves against the global $4 trillion problem of financial fraud. We create ‘customer-centric predictable enterprises’ and we do this by directing intelligence to the heart of every customer interaction. In real-time. We are looking for a solid Business Development Leader Result-oriented leadership position to drive business expansion and revenue growth.
The Role
- Be a part of pre-sales function at the global leaders in the financial Crimes management product vendors for BFSI sector with a market presence in more than 15 countries.
- You will work with some of the leading financial institutions worldwide who rely on our product innovation in helping them shield themselves against the global $4 trillion problem of financial fraud.
- Part of a young and effervescent strategic group where opportunities for growth, learning, and thinking are unbound. Part of the Product Management Group (PMG) which solves interesting and complex problems in the Customer Experience and Financial Crime Management Space (Fraud and AML).
- Minimum 3-4 Years of experience as a pre-sales professional who has worked on or managing RFPs / RFIs / Proposals in the areas of Core Banking / Digital Banking / Cards / Payments / Corporate Banking / AML / Fraud Management / Financial Crimes.
- Pre-sales professionals in the areas of AML / Fraud Management / Financial Crimes will be preferred.
- Looking for a pre-sales professional who can managed RFPs / RFIs end-to-end.
- Create winnable tailor-made proposals which specifically address clients’ problems, prepare and deliver effective presentations to client’s top management.
- Create proposals which address client’s needs, provide responses to Application functional / technical requirements from RFPs / RFIs
- Should have Bid Management skills where collaborations with cross-functional teams within the organization.
- Expertise working with MS Office (Excel, Power-point and Word).
- Should have in depth Banking domain knowledge and knowledge on the applications/software side in the BFSI domain.
- Should have basic knowledge on application architecture, HHardware Infra and understand basics of Cloud architecture.
- Coordinate with cross functional teams such as legal, finance, product, engineering, professional services within the organization is a must.
- Should have desire/experience to prepare project effort estimation, have experience in writing business documents (such as solution proposals and presentations).
- B.E. and MBA from a Top B-School
- Relevant Experience, if any, overrides the Education background.
Job Features
Come aboard our growing global team, and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our prod...
Full Time
Bangalore, Chennai, Mumbai
Posted 3 years ago
Come aboard our growing global team and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our product innovation in helping them shield themselves against the global $4 trillion problem of financial fraud. We create ‘customer-centric predictable enterprises’ and we do this by directing intelligence to the heart of every customer interaction. In real-time.
We are seeking sharp, energetic Systems Support Engineers to help us keep pace with our global expansion. You’ll be core member of a specialist team that is passionate about rendering support to our flagship real-time product. You bring your skills, experience and passion and we will give you the springboard for your ambitions.
The Role:
- Render exceptional first-tier phone/email support for efficient resolution of technology and functional problems across all products.
- Take ownership of user problems and be proactive when dealing with user issues.
- Follow established set of processes while handling support requests.
- Report any issue that may significantly impact the business.
- Follow standard procedures for proper escalation of unresolved issues to appropriate internal teams.
- Ensure all calls are logged in the ticketing logging system & every activity is updated.
- Ensure users and management are notified during downtimes with complete information.
- Identify and learn more about the software and hardware used/supported by the organization.
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
- Prepare accurate and timely reports. Document knowledge in the form of knowledge base tech notes and articles.
- Experience in Customer Support with an enterprise software organization.
- Experience with Linux or UNIX administration (Clustering, High Availability, Load Balancing, etc.).
- Hands-on experience in managing web servers (Apache, Tomcat, JBoss).
- Elementary database (SQL Server, MySQL, Oracle) operational knowledge.
- Proficient with Scripting or other programming languages.
- Hands-on experience on ticketing tools (Jira / Freshdesk).
- Readiness to work shifts and/or be on call and/or put in extra hours for task closure.
- Excellent verbal, written, presentation and interpersonal communication skills.
- Fast learner who can pick up new technologies.
- Capable of working with a cross-functional team to solve business and technical problems.
- Ability to make complex technical matters easy-to-comprehend for non-technical persons.
- Highly driven individual with an execution focus and a strong sense of urgency.
- High level of enthusiasm about helping and serving clients, strong customer and solution-oriented personality.
- Ability and willingness to travel, if required.
- Should be flexible with rotational Shifts.
- Exposure at client sites is desirable.
- Experience in Financial Service industry or Banking applications is desirable.
- Bachelor's degree or equivalent combination of education and experience.
Job Features
We are seeking sharp, energetic Systems Support Engineers to help us keep pace with our global expansion. You’ll be core member of a specialist team that is passionate about rendering support to our...
Full Time
Bangalore, Chennai, Mumbai
Posted 3 years ago
Come aboard our growing global team and work for a category leader with a market presence in 15 countries. You will work with some of the leading financial institutions worldwide who rely on our product innovation in helping them shield themselves against the global $4 trillion problem of financial fraud. We create ‘customer-centric predictable enterprises’ and we do this by directing intelligence to the heart of every customer interaction. In real-time.
We are seeking sharp, energetic Systems Support Engineers to help us keep pace with our global expansion. You’ll be core member of a specialist team that is passionate about rendering support to our flagship real-time product. You bring your skills, experience and passion and we will give you the springboard for your ambitions.
The Role:
- Render exceptional first-tier phone/email support for efficient resolution of technology and functional problems across all products.
- Take ownership of user problems and be proactive when dealing with user issues.
- Follow established set of processes while handling support requests.
- Report any issue that may significantly impact the business.
- Follow standard procedures for proper escalation of unresolved issues to appropriate internal teams.
- Ensure all calls are logged in the ticketing logging system & every activity is updated.
- Ensure users and management are notified during downtimes with complete information.
- Identify and learn more about the software and hardware used/supported by the organization.
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
- Prepare accurate and timely reports.
- Document knowledge in the form of knowledge base tech notes and articles.
- Experience in Customer Support with an enterprise software organization.
- Experience with Linux or UNIX administration (Clustering, High Availability, Load Balancing, etc.).
- Hands-on experience in managing web servers (Apache, Tomcat, JBoss).
- Elementary database (SQL Server, MySQL, Oracle) operational knowledge.
- Proficient with Scripting or other programming languages.
- Hands-on experience on ticketing tools (Jira / Freshdesk).
- Readiness to work shifts and/or be on call and/or put in extra hours for task closure.
- Excellent verbal, written, presentation and interpersonal communication skills.
- Fast learner who can pick up new technologies.
- Capable of working with a cross-functional team to solve business and technical problems.
- Ability to make complex technical matters easy-to-comprehend for non-technical persons.
- Highly driven individual with an execution focus and a strong sense of urgency.
- High level of enthusiasm about helping and serving clients, strong customer and solution-oriented personality.
- Ability and willingness to travel, if required.
- Should be flexible with rotational Shifts.
- Exposure at client sites is desirable.
- Experience in Financial Service industry or Banking applications is desirable.
- Bachelor's degree or equivalent combination of education and experience.
Job Features
We are seeking sharp, energetic Systems Support Engineers to help us keep pace with our global expansion. You’ll be core member of a specialist team that is passionate about rendering support to our...