Bangalore, India – 10 Oct, 2012 CustomerXPs, the Software product Company that creates real-time, intelligent products serving global Tier 1 Banks, is excited to announce that it has been selected to present its innovative Relationship Manager mobile application, Clari5 Intelligent Relationship Manager (iRM) at FinovateAsia 2012; an international high-profile conference showcasing the most innovative new products and ideas from a selected group of top financial technology companies, on 6th November in Singapore.
After completing a competitive application process, CustomerXPs was selected to present, offering it the opportunity to showcase and demonstrate the new-to-market Relationship Manager app to up to 400 potential new customers, venture capitalists and members of the media.
CustomerXPs will demo its state of the art technology, Clari5 iRM that delivers a comprehensive, efficient and secure way of handling HNI customers building trust and loyalty. The needs of High Net Worth Individuals (HNIs) are far different from investment needs of a regular retail investor. Hence, they need someone with greater depth, understanding and necessary skill sets to meet these needs. Given the busy schedule of most HNIs, they need someone with greater depth, understanding and who can devote time and attention to minute details as well as handle things with confidentiality. “Clari5 iRM improves the efficiency of a RM. We’re sure that it would be the best buddy every RM would want to have,” says Balaji Suryanarayana, Founder, COO of CustomerXPs.
Speaking on the occasion Rivi Varghese, Founder, CEO of CustomerXPs said,”It’s a great honor to be demoing our app in FinovateAsia. We are in a very exciting growth phase now with our fourth win, a large new-generation private sector Bank that has also just decided to go with CustomerXPs’ Clari5 solution. Clari5 solution will now cumulatively address about 90 Million end customers between 4 Big Banks in India. This in effect means that Clari5 solution will, in real-time, analyse and interpret about 90 Million customers’ transactions. We are proud to have a dominant position among innovative Tier 1 Banks and we are looking at replicating this success in new markets. We’re confident that the innovative mobile application, Clari5 iRM, which we would be launching at FinovateAsia will empower Relationship Managers of Banks serving HNIs like never before.”
Clari5 iRM helps RMs in deepening customer engagement, saves time and effort, flexible to suit any RM irrespective of the number of clients he/she handles. Eric Mattson, CEO of the Finovate Group says,”We’re very excited to have CustomerXPs demoing their Clari5 iRM mobile application at FinovateAsia this year. In today’s highly competitive scenario, where banks are seeing eroding customer loyalty, improving the customer experience via personalization is a key innovation area.”
About Clari5 iRM
Clari5 iRM brings extreme real-time intelligence to Relationship Managers (RMs) on the move. Typical RM apps are the extensions of CRM screens on the RM’s tablet or phone. As these are not connected in real-time to the underlying core systems, RMs are the last ones to know when a significant moment of truth event happens. Clari5 iRM is a next generation product that interprets customers’ structured/unstructured events in real-time and provides an inference instantly empowering RMs to provide more personalized services. Clari5 iRM also leverages the full power of the mobile/tablet by using its real-time push, GPS, voice recognition, video, and screen sharing capabilities. Through Clari5 iRM, RM would not only be the first person to know of a potential fraud or Non-Sufficient Funds (NSF) situation, but also can modify/stop the transaction.
FinovateAsia is a demo-based conference for innovative startups and established companies in the fields of banking and financial technology. Held in Singapore, the event offers an insight-packed glimpse of the future of money via a fast-paced, intimate and unique format. FinovateAsia is organized by The Finovate Group. For more information on the event or to view videos of previous demos.