February 2018 Issue

CustomerXPs CEO Rivi Varghese on deploying AI as a core strategic capability to overcome the ‘yin-yang’ predicament.
An AI based real-time enterprise fraud management system with cross channel prevention capabilities becomes the bedrock on which the entire enterprise AI of the bank rests.
With more organizations in all industries moving to a platform offering, more financial organizations will leverage open banking models to improve convenience, personalization and market offerings.
While it offers massive convenience, digital wallets are as vulnerable to fraud as other banking channels. Here’s an overview of the Indian digital wallets landscape with some insightful tips on reducing vulnerabilities.

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