Clari5

Blog

Browse through our repository of best practices to learn how Clari5 can help your bank stay ahead of the fight against financial crime.

Blog

The Needle in the Haystack

Today’s business applications have given the bank users so much choice so that they have no idea what and where they have to be looking to sell to their customers. Banks require a tool which would revolutionize the industry the same way Google did to the World Wide Web – an application which brings relevancy to the forefront and takes data crunching to the back-ground.

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Mobility Adoption – Pervasive growth: Employees to Customers

To help you keep up-to-date with the rise in consumer and employee adoption of mobile and its impact on mobile banking services, we created an infographic. It highlights facts on how enterprise mobility affects the productivity of the employees and why is it is imperative for banks to be aggressive adopt innovative mobile apps that not only appeals to the customers but also makes employees’ lives easier.

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Fraud Prevention systems: A Panacea for all Banking fraud

How cool it would be to have a system to identify possible frauds and prevent them before the unfortunate event actually happens just like Pre-crime team in Steven Spielberg’s movie ‘Minority Report’. Fear of being caught easily discourages perpetrators and drastically reduce banking frauds. Read on…

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Customer taking control to combat potential fraud

Ever wondered how great it would be if customer can take control over the transaction to be allowed and the transaction to be blocked. It would not only be easy at the bank’s part but also would enhance customer loyalty & trust. Read on an Interesting dialogue between a banking customer and bank representative, where the customer wishes for a solution that empowers him like never before

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Effective Customer Retention through Early Customer Attrition Detection

Communication to customer across channels should be consistent. For example, imagine the irony when a customer has a service issue, is agitated and has lodged a complaint, he receives a call from the Inside Sales team regarding a banking product sale. Hence, it is important to avoid disconnected and impersonal marketing campaigns to avoid customer churn which has become a major problem in banks today. Curing churn is possible with the help of right technology, active involvement of all the stakeholders across functions in fighting against the identified churn root causes, and an organizational level strategy to prioritizing excellent customer experience above anything else.

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