One of India’s largest and oldest banks, Punjab National Bank faced rising cybercrime complaint volumes which strained manual handling systems and risked delays, duplication, and compliance gaps. Read how Clari5’s Cybercrime Complaints Processing (CCCP) platform, integrated with India’s National Cybercrime Reporting Portal & Indian Cybercrime Coordination Centre (NCRP/I4C), is now enabling PNB to automate complaint resolution end-to-end in real time, ensure regulatory alignment, and set new industry benchmark in fraud resilience.
