Bangalore, India – 4 Dec, 2011 CustomerXPs Software Private Limited, the software products company that delivers real-time intelligent banking solutions, has announced that Merwin Fernandes has joined CustomerXPs as a Strategic Advisor. Merwin, in his previous engagement, was the Global Head & VP of Finacle from Infosys.
Merwin will mentor and guide CustomerXPs’ Sales and Marketing functions. He will provide strategic guidance to the CustomerXPs management team in their endeavour to aggressively take their products and solutions to banks around the world. Currently, CustomerXPs’ target markets include the Middle East, South East Asia and Japan.
Merwin comes with over 30 years of rich experience spanning across sales, marketing, delivery and senior management functions in the IT industry, mainly in the enterprise products and solutions space. In his previous assignment of over 10 years, as Head of Sales and Marketing and then Business Head of Finacle, with Infosys Technologies Ltd., he was instrumental in transforming Finacle into a global leader in the enterprise banking solutions space.
“I am excited to join a passionate team with a strong technology pedigree and take part in this terrific opportunity. I believe that CustomerXPs products address an emerging niche market opportunity of tremendous potential. With their cutting edge technology and right timing, these pioneering products provide powerful and truly real-time solutions, in the areas of customer experience and risk management, to banks around the world. Their solutions enable banks to truly transform their end customer experience and create a more secure back-office,” said Merwin.
“Merwin was our Mentor when we were working at Infosys. We saw the global reach out and transformation, first hand, working under him. Together we pitched multiple new-to-the-world banking products and succeeded. It was but natural for us to continue the same at CustomerXPs and we intend to replicate the same entrepreneurial magic here too,” added Rivi Varghese, CEO of CustomerXPs.