CustomerXPs has been showcased in the Nasscom’s Research Paper ‘Indian Analytics Products- Scaling New Heights’. The Chartis Risktech100 2016 company has been recognized for its solutions in the Enterprise Business Intelligence, Risk & Security Management and Customer Lifecycle Management areas. The objective of the paper is to present a detailed overview of the Analytics Software products landscape in India and discuss key businesses and technology trends, drivers and enabling ecosystem for analytics and its sub segment. For more information, please download the paper here.
CustomerXPs is the leading provider of real-time multi-channel enterprise fraud and customer experience management products for global tier1 banks. CustomerXPs differentiated approach to extreme real time analytics ensures that the bank can bring to bear the entire collective intelligence within the short transaction window itself to modify, stop, value add to the transaction in real-time across all systems in the bank. This bestows the bank with hitherto unavailable capability to prevent fraud, cross-sell/up-sell, manage customer experience, increase productivity, cross-sell, etc. CustomerXPs is live with the worlds largest such implementation(s), wherein every transaction on each of the 80Million account of a bank is interpreted in real-time and checked for fraud, cross-sell, customer experience during the transaction window itself – all this running on horizontally scalable commodity hardware.