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Continued Commitment to Fight Banking Fraud

Continued Commitment to Fight Banking Fraud

Gartner recently published a report on Banking Vertical specific software. According to the report, the banking and securities vertical specific software market grew by 5.9%, riding on replacement of legacy applications in mature markets and new technology investments i emerging markets. CustomerXPs features in the report as a notable vendor providing banking software. With our
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Online Banking- A blessing or a threat in disguise?

Online Banking- A blessing or a threat in disguise?

Online Banking- A blessing or a threat in disguise?: E-banking, or online banking as we call it, has become an accepted norm of financial transactions for millions around the world. The pervasiveness of internet has contributed to this channel of banking gaining prominence not only in developed countries but also in the developing ones.  The
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Find the truth about your Customers, yourself!

Find the truth about your Customers, yourself!

In an age where even scientific discoveries are turning out to be unreliable, scientists, of course state that these are “self correcting” and therefore in the long run, the truth shall prevail, businesses have something to worry about, mainly so because they need to take quick decisions based on the information they have available today
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Can Paperless Branches be the Sales Engine for the Banks?

Can Paperless Branches be the Sales Engine for the Banks?

Branches are costliest assets for any bank. The costs involve real state, staff, facility management, IT, security and systems and so on. There was a time when almost all banking happened through these branches.  Now with a-changin’ times, banking also happens through internet, mobiles, tablets, ATMs on and call-centers. This has led to a classic
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Role of Customer Analytics in transforming Customer Experience

Role of Customer Analytics in transforming Customer Experience

Employing a customer experience strategy in a bank without having customer analytics in place is incomplete in itself. A good customer analytics solution can not only benefit the bank in terms of improved customer loyalty but also help the bank steer way ahead of its competition.

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